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  1. #1
    Senior Coder crmpicco's Avatar
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    Jan 2005
    Mauchline, Scotland
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    iPad 2 restarting intermittently and very slow to operate and charge

    I have an iPad 2 (Model MC769B/A) running on iOS 6.1.3 (10B329) and over the past few days I have experienced very slow charging times when plugged into the usual source - the main wall socket.

    Also, I have had a number of intermittent restarts even when I am in the middle of something. The screen just goes black and then the apple logo appears 2-3 seconds later and the device appears to reboot.

    I have tried closing all application running in the task manager (double clicking the home button) and doing a hard reset (holding the home button and power button) but neither seem to have any effect.

    I'm also noticing that the power the device holds is erratic at best, as I had zero charge this morning - completely flat, no power - at then plugged it into the wall and after 5 mins it was at 36% then after 2 mins was at 18% (!).

    Does this sound like a hardware or software problem? What else can I try to remedy?

  2. #2
    God Emperor Fou-Lu's Avatar
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    Sep 2002
    Saskatoon, Saskatchewan
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    I don't know anything about the ipad's, but the sounds of it is a hardware issue. It sounds to me that the psu is messed up; the shutdown is often an issue with heat or of course no power at all. I would assume with such a small device that if heat were the issue you'd probably know based simply on the feel. Also, heat shutdowns are often progressive, so if you power it up and it shuts down in say 2 minutes, then you power up again it shutsdown in 1 minute, then 30s, etc. That doesn't sound to be the case here.
    Although with something like an ipad, I suppose that since the psu is fully integrated it could have some software controls (thinking like a UPS here) that for whatever reason seem to think that the power is gone and initiating a shutdown, but ultimately to me it sounds to be a psu problem itself (UPS' I believe typically shutdown via executing shutdown commands, not just hard shutting them down which would defeat the purpose, and that doesn't sound to be the case here). If it were me the first thing I'd do is wipe it clean and start again in case it is a software issue. If it persists, I'd then contact apple support.
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