View Full Version : Shut Down Problems

Johnny Rube
04-20-2006, 10:27 AM
Hoping someone here has had some experience with this problems. I've been having problems shutting down my computer.

When I click to shut down the computer stalls at that blue "Computer is shutting down" screen and doesn't go any farther. I have to shut it down manually. It has happened only twice in the past three days, but I don't know what is causing it.

The first time it happened, when I started it up again, I got a DOS screen that told me to start it in safe mode, which I did. However, since I don't have a clue what to do with it in safe mode, I shut it down again, restarted it, and it started normally.

Tonight when it stalled at the "Shutting down" screen, I waited a few moments before shutting it down manually, and it loaded normally without asking for the safe mode.

A year ago I had some major work done on the computer which corrected the problems I was having, but the service tech told me when he brought it back that it had a fluke. The computer is supposed to turn off without me having to press the power button...in other words, when I click to shut down, it is supposed to go through the whole thing by itself. However, after it was worked on, the technician told me It wouldn't finish the shut down by itself. So when I click to shut it down, I have to wait until it has gone through the process. When a black, blank screen appears with only a blinking cursor, I hear a click and then shut it down by pressing the power button. I don't know if that is related to the current problem, but it's may be worth mentioning.

I've also noticed that when it does this and I get it restarted, it isn't bring the computer back up to full resources. I'm used to seeing resources at 94% and 95% when I first restart, but after the shut down problems, I'm seeing only 93%. Again, I don't know whether or not that is pertinent.

I've checked a couple of download sites for "shutdown utilities," but haven't downloaded one. I don't know if that kind of program would help or not.

My computer is a Compaq, and I'm running Windows 98 SE with 256MB of RAM.

Any information would be greatly appreciated.
Thank you.
Johnny Rube :(

04-20-2006, 11:05 AM
lol... sounds like your PC is in a bad way! (hearing clicks and seeing flashing cursors? That aint right!)

Most new PC's do shut down by themselves (like almost every PC running win98 and later), so your PC should have no prob dying peacefully when you click on shutdown...

It is most likely just one of those good old windows bugs that somehow sorts itself out with time... but from the story you told, I am not sure what the heck is going on!

I doubt a 'shutdown manager' will help with that, but there is no harm in trying.

If I can offer two pieces of advice to you:
1) Format your PC and reinstall windows.. that should get rid of your clicking thing and what have you.

2) My friend. It is 2006. Time to upgrade. If you have the resources to get a new PC. I think you should. Or wait for Vista to come out with its impossibly high system requirements... there aint much point waiting for Vista unless you are a hardcore PC user.

Good luck.

04-20-2006, 02:16 PM
Yup..I've had that on an aincent computer that I had a few years ago..I wiped it in the end and reinstalled..back in teh day when I used '98 :D

Atleast install Windows 2000 if you can if you don't want to upgrade to XP...


04-20-2006, 05:12 PM
Well to try and provide you with more information that simply re-installing your OS, http://support.microsoft.com/kb/238096/en-us

04-20-2006, 07:32 PM
Might the clicking be the hard drive, or not?

Johnny Rube
04-27-2006, 07:54 PM
Thank you for the responses.

The shut-down problem has apparently corrected itself. If it re-occurs, I guess I'll have to put in a call to my friendly neighborhood geek. Thanks again.

04-28-2006, 05:34 AM
I had this problem once and was forced to reinstall because nobody knew what caused the problem at the time (I was one of the first couple thousand cases probably).

04-29-2006, 04:18 AM
Update drivers/firmware etc.

Run spyware cleaner like Ad-aware.

Run a startup manager like the free one from Sysinternals.com (http://www.sysinternals.com)

who knows? Bad tcp/ip stack, rogue TSR's, bad RAM timing...who knows...