View Full Version : Hosting for those who don't even know what it is

09-04-2005, 08:46 PM
I've run into a bit of a dilema: all the sites i have built for people up untill now already had hosting or the people i was building for knew roughly what hosting was. My latest client doesn't know much about the net, excpet they want to be on it.

I've found a suitable hosting package with domain name included and the whole shebang, the thing is don't know if I should 'instruct' them to buy the hosting, or pay for it myself and charge them. there are pros and cons for both. what do you do?

09-04-2005, 08:59 PM
I have my clients buy their hosting unless told other wise. What you could do is present the hosting package to your client explaining what it has in english or a common language between both of you. Have them buy the hosting because you know that the client is serious about actually working with you. What would happen if you bought the hosting and your client backed out on you? You would be left with hosting that you don't probably even need.

09-04-2005, 09:22 PM
That's why you get the hosting and domain fees paid upfront before you do anything :) Then atleast you wouldn't have lost out if the client backs out (before charging for designs etc). Plus you can charge a bit extra on top as they won't know how much you're really paying for hosting

Having your own server/reseller hosting account with someone also saves you alot of money. You'll only need to pay for the domain as you can use your own server/reseller account to host the client's site

09-04-2005, 09:23 PM
We've bought hosting for everyone of our clients and on charged the costs to them. That way we can control everything about their account and contact hosting support etc if something goes wrong. The client doesn't want to get caught up in all the details, especially if they don't know much about computers.

If the client doesn't pay then you take down their site, no worries.