View Full Version : Mozilla Firefox will not connect to the Internet

04-27-2005, 01:54 AM
I will attempt to give as much info as possible!

Computer Configuration (or at least as much as i could think to put here!):
Winndows XP Professional
Norton Internet Security 2005
Windows Firewall (I think it's still up.)
Anything else you need?

I had the older version, 1.something :o , and it worked fine, but then i got the upgrade and now at first i couldn't even go to local intranet, but thanks to brothercake i now can do that, and the fact that it looks like my intranet has an address of anything (tricked a sister into thinking i controled google :) ), but anyway i can't surf the internet in FF, which means its hard to do testing in there because i can never test speeds etc. in FF..or i can't test anything on internet i have to download it and then go from there which gets to be a problem.

Any suggestions, fixes, etc?

04-27-2005, 01:58 AM
What type of internet service do you have?

And did you Uninstall the older version before installing the updated version?

04-27-2005, 02:18 AM
What type of internet service do you have?

And did you Uninstall the older version before installing the updated version?

1. Comcast High Speed Internet

2. Not the first time, but since I have taken off both and reinstalled the new one. Reinstalled probably 3 times.

04-27-2005, 02:21 AM
I had the same problem with the newer version, 1.0.3 I do belive. I just removed it and re-installed. Now it works fine.


04-27-2005, 02:28 AM
Just edit the prefs.js and remove the line:


This will reset firefox, so that it can use its default user agent.

04-27-2005, 02:36 AM
try this as well, but make sure you do the one above. :D


04-27-2005, 02:44 AM
is that in the defualt/profile thing? if so i dont see the line

04-27-2005, 02:48 AM
Go here:

My Computer
Local Disk (C:) (my letter is C:)
Program Files
Mozilla Firefox

and you should see the file.

04-27-2005, 02:54 AM
looked in 2 files one firefox.js and the other firefox-l10n and neither had the line.


/* -*- Mode: Java; tab-width: 4; indent-tabs-mode: nil; c-basic-offset: 2 -*- */

/* ***** BEGIN LICENSE BLOCK *****

* Version: MPL 1.1/GPL 2.0/LGPL 2.1


* The contents of this file are subject to the Mozilla Public License Version

* 1.1 (the "License"); you may not use this file except in compliance with

* the License. You may obtain a copy of the License at

* http://www.mozilla.org/MPL/


* Software distributed under the License is distributed on an "AS IS" basis,

* WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License

* for the specific language governing rights and limitations under the

* License.


* The Original Code is mozilla.org code.


* The Initial Developer of the Original Code is

* Netscape Communications Corporation.

* Portions created by the Initial Developer are Copyright (C) 1998

* the Initial Developer. All Rights Reserved.


* Contributor(s):


* Alternatively, the contents of this file may be used under the terms of

* either the GNU General Public License Version 2 or later (the "GPL"), or

* the GNU Lesser General Public License Version 2.1 or later (the "LGPL"),

* in which case the provisions of the GPL or the LGPL are applicable instead

* of those above. If you wish to allow use of your version of this file only

* under the terms of either the GPL or the LGPL, and not to allow others to

* use your version of this file under the terms of the MPL, indicate your

* decision by deleting the provisions above and replace them with the notice

* and other provisions required by the GPL or the LGPL. If you do not delete

* the provisions above, a recipient may use your version of this file under

* the terms of any one of the MPL, the GPL or the LGPL.


* ***** END LICENSE BLOCK ***** */

// SYNTAX HINTS: dashes are delimiters. Use underscores instead.

// The first character after a period must be alphabetic.

// pref("startup.homepage_override_url","chrome://browser-region/locale/region.properties");

pref("general.startup.browser", true);


pref("browser.hiddenWindowChromeURL", "chrome://browser/content/hiddenWindow.xul");

pref("xpinstall.dialog.confirm", "chrome://mozapps/content/xpinstall/xpinstallConfirm.xul");

pref("xpinstall.dialog.progress.skin", "chrome://mozapps/content/extensions/extensions.xul?type=themes");

pref("xpinstall.dialog.progress.chrome", "chrome://mozapps/content/extensions/extensions.xul?type=extensions");

pref("xpinstall.dialog.progress.type.skin", "Extension:Manager-themes");

pref("xpinstall.dialog.progress.type.chrome", "Extension:Manager-extensions");

// This is this application's unique identifier used by the Extension System to identify

// this application as an extension target, and by the SmartUpdate system to identify

// this application to the Update server.

pref("app.id", "{ec8030f7-c20a-464f-9b0e-13a3a9e97384}");




pref("app.extensions.version", "1.0");




// App-specific update preferences

pref("app.update.enabled", true); // Whether or not app updates are enabled

pref("app.update.autoUpdateEnabled", true); // Whether or not background app updates

// are enabled

pref("app.update.url", "chrome://mozapps/locale/update/update.properties");

pref("app.update.updatesAvailable", false);

pref("app.update.interval", 86400000); // Check for updates to Firefox every day

pref("app.update.lastUpdateDate", 0); // UTC offset when last App update was

// performed.

pref("app.update.performed", false); // Whether or not an update has been

// performed this session.

// Symmetric (can be overridden by individual extensions) update preferences.

// e.g.

// extensions.{GUID}.update.enabled

// extensions.{GUID}.update.url

// extensions.{GUID}.update.interval

// .. etc ..


pref("extensions.update.enabled", true);

pref("extensions.update.autoUpdateEnabled", true);

pref("extensions.update.url", "chrome://mozapps/locale/extensions/extensions.properties");

pref("extensions.update.autoUpdate", false); // Automatically download and install

// updates to themes and extensions.

// Does nothing at present.

pref("extensions.update.interval", 604800000); // Check for updates to Extensions and

// Themes every week

pref("extensions.update.lastUpdateDate", 0); // UTC offset when last Extension/Theme

// update was performed.

// Non-symmetric (not shared by extensions) extension-specific [update] preferences

pref("extensions.getMoreExtensionsURL", "chrome://mozapps/locale/extensions/extensions.properties");

pref("extensions.getMoreThemesURL", "chrome://mozapps/locale/extensions/extensions.properties");

pref("extensions.update.severity.threshold", 5);// The number of pending Extension/Theme

// updates you can have before the update

// notifier goes from low->medium severity.

pref("extensions.update.count", 0); // The number of extension/theme/etc

// updates available

pref("extensions.dss.enabled", false); // Dynamic Skin Switching

pref("extensions.dss.switchPending", false); // Non-dynamic switch pending after next

// restart.

// General Update preferences

pref("update.interval", 3600000); // Check each of the above intervals

// every 60 mins

pref("update.showSlidingNotification", true); // Windows-only slide-up taskbar

// notification.

// These prefs relate to the number and severity of updates available. This is a

// cache that the browser notification mechanism uses to determine if it should show

// status bar UI if updates are detected and the app is shut down before installing

// them.

// 0 = low (extension/theme updates),

// 1 = medium (numerous extension/theme updates),

// 2 = high (new version of Firefox/Security patch)

pref("update.severity", 0);

pref("xpinstall.whitelist.add", "update.mozilla.org");

pref("xpinstall.whitelist.add.103", "addons.mozilla.org");

pref("keyword.enabled", true);

pref("keyword.URL", "http://www.google.com/search?btnI=I%27m+Feeling+Lucky&ie=UTF-8&oe=UTF-8&q=");

pref("general.skins.selectedSkin", "classic/1.0");

pref("general.useragent.vendor", "Firefox");




pref("general.smoothScroll", false);

pref("general.autoScroll", true);

// Whether or not the application should check at startup each time if it

// is the default browser.

pref("browser.shell.checkDefaultBrowser", true);

// 0 = blank, 1 = home (browser.startup.homepage), 2 = last

// XXXBlake Remove this stupid pref

pref("browser.startup.page", 1);

pref("browser.startup.homepage", "resource:/browserconfig.properties");

// These values are deliberately non-localizable for official builds.

pref("browser.startup.homepage_reset", "resource:/browserconfig.properties");

pref("browser.update.resetHomepage", false);

// "browser.startup.homepage_override" was for 4.x

pref("browser.startup.homepage_override.1", false);

pref("browser.cache.disk.capacity", 50000);

pref("browser.enable_automatic_image_resizing", true);

pref("browser.urlbar.matchOnlyTyped", false);

pref("browser.chrome.site_icons", true);

pref("browser.chrome.favicons", true);

pref("browser.turbo.enabled", false);

pref("browser.formfill.enable", true);

pref("browser.download.useDownloadDir", true);

pref("browser.download.folderList", 0);

pref("browser.download.manager.showAlertOnComplete", true);

pref("browser.download.manager.showAlertInterval", 2000);

pref("browser.download.manager.retention", 2);

pref("browser.download.manager.showWhenStarting", true);

pref("browser.download.manager.useWindow", true);

pref("browser.download.manager.closeWhenDone", false);

pref("browser.download.manager.openDelay", 0);

pref("browser.download.manager.focusWhenStarting", false);

pref("browser.download.manager.flashCount", 2);

// pointer to the default engine name

pref("browser.search.defaultenginename", "chrome://browser-region/locale/region.properties");

// pointer to the Web Search url (content area context menu)

pref("browser.search.defaulturl", "chrome://browser-region/locale/region.properties");

// Ordering of Search Engines in the Engine list.

pref("browser.search.order.1", "chrome://browser-region/locale/region.properties");

pref("browser.search.order.2", "chrome://browser-region/locale/region.properties");

pref("browser.search.param.Google.1.default", "chrome://browser/content/searchconfig.properties");

pref("browser.search.param.Google.1.custom", "chrome://browser/content/searchconfig.properties");

pref("browser.search.order.Yahoo.1", "chrome://browser/content/searchconfig.properties");

pref("browser.search.order.Yahoo.2", "chrome://browser/content/searchconfig.properties");

pref("browser.search.order.Yahoo", "chrome://browser/content/searchconfig.properties");

// basic search popup constraint: minimum sherlock plugin version displayed

// (note: must be a string representation of a float or it'll default to 0.0)

pref("browser.search.basic.min_ver", "0.0");

pref("browser.history.grouping", "day");

pref("browser.sessionhistory.max_entries", 50);

// Tab browser preferences.

pref("browser.tabs.loadInBackground", true);

pref("browser.tabs.loadFolderAndReplace", true);

pref("browser.tabs.opentabfor.middleclick", true);

pref("browser.tabs.opentabfor.urlbar", true);

pref("browser.tabs.loadDivertedInBackground", false);

pref("browser.tabs.loadBookmarksInBackground", false);

// XXXben - Hide Single Window mode prefs for 1.0 to avoid crashes (see 266759)

pref("browser.tabs.showSingleWindowModePrefs", false);

// Smart Browsing prefs

pref("browser.related.enabled", true);

pref("browser.related.autoload", 1); // 0 = Always, 1 = After first use, 2 = Never

pref("browser.related.provider", "http://www-rl.netscape.com/wtgn?");

pref("browser.related.disabledForDomains", "");

pref("browser.goBrowsing.enabled", true);

// Default bookmark sorting

pref("browser.bookmarks.sort.direction", "descending");

pref("browser.bookmarks.sort.resource", "rdf:http://home.netscape.com/NC-rdf#Name");

// Scripts & Windows prefs

pref("dom.disable_open_during_load", true);

pref("javascript.options.showInConsole", false);

// Make the status bar reliably present and unaffected by pages

pref("dom.disable_window_open_feature.status", true);

// This is the pref to control the location bar, change this to true to

// force this instead of or in addition to the status bar - this makes

// the origin of popup windows more obvious to avoid spoofing but we

// cannot do it by default because it affects UE for web applications.

pref("dom.disable_window_open_feature.location", false);

pref("dom.disable_window_status_change", true);

pref("browser.trim_user_and_password", true);

// popups.policy 1=allow,2=reject

pref("privacy.popups.policy", 1);

pref("privacy.popups.usecustom", true);

pref("privacy.popups.firstTime", true);

pref("privacy.popups.showBrowserMessage", true);

pref("network.proxy.share_proxy_settings", false); // use the same proxy settings for all protocols

pref("network.cookie.cookieBehavior", 0); // cookies enabled

pref("network.cookie.enableForCurrentSessionOnly", false);

// l12n and i18n

pref("intl.accept_languages", "chrome://global/locale/intl.properties");

// collationOption is only set on linux for japanese. see bug 18338 and 62015

// we need to check if this pref is still useful.

pref("intl.collationOption", "chrome://global-platform/locale/intl.properties");

pref("intl.charsetmenu.browser.static", "chrome://global/locale/intl.properties");

pref("intl.charsetmenu.browser.more1", "chrome://global/locale/intl.properties");

pref("intl.charsetmenu.browser.more2", "chrome://global/locale/intl.properties");

pref("intl.charsetmenu.browser.more3", "chrome://global/locale/intl.properties");

pref("intl.charsetmenu.browser.more4", "chrome://global/locale/intl.properties");

pref("intl.charsetmenu.browser.more5", "chrome://global/locale/intl.properties");

pref("intl.charsetmenu.browser.unicode", "chrome://global/locale/intl.properties");

pref("intl.charset.detector", "chrome://global/locale/intl.properties");

pref("intl.charset.default", "chrome://global-platform/locale/intl.properties");

pref("font.language.group", "chrome://global/locale/intl.properties");


// 0=lines, 1=pages, 2=history , 3=text size




pref("profile.allow_automigration", false); // setting to false bypasses automigration in the profile code

// Customizable toolbar stuff

pref("custtoolbar.personal_toolbar_folder", "");


// pref to control the alert notification

pref("alerts.slideIncrement", 1);

pref("alerts.slideIncrementTime", 10);

pref("alerts.totalOpenTime", 4000);

pref("alerts.height", 50);

// update notifications prefs

pref("update_notifications.enabled", true);

pref("update_notifications.provider.0.frequency", 7); // number of days

pref("update_notifications.provider.0.datasource", "chrome://browser-region/locale/region.properties");

pref("browser.xul.error_pages.enabled", false);

pref("signon.rememberSignons", true);

pref("signon.expireMasterPassword", false);

pref("signon.SignonFileName", "signons.txt");

// We want to make sure mail URLs are handled externally...

pref("network.protocol-handler.external.mailto", true); // for mail

pref("network.protocol-handler.external.news", true); // for news

pref("network.protocol-handler.external.snews", true); // for secure news

pref("network.protocol-handler.external.nntp", true); // also news

// ...without warning dialogs

pref("network.protocol-handler.warn-external.mailto", false);

pref("network.protocol-handler.warn-external.news", false);

pref("network.protocol-handler.warn-external.snews", false);

pref("network.protocol-handler.warn-external.nntp", false);

// By default, all protocol handlers are exposed. This means that

// the browser will respond to openURL commands for all URL types.

// It will also try to open link clicks inside the browser before

// failing over to the system handlers.

pref("network.protocol-handler.expose-all", true);

pref("network.protocol-handler.expose.mailto", false);

pref("network.protocol-handler.expose.news", false);

pref("network.protocol-handler.expose.snews", false);

pref("network.protocol-handler.expose.nntp", false);

// Default security warning dialogs to show once.

pref("security.warn_entering_secure.show_once", true);

pref("security.warn_entering_weak.show_once", true);

pref("security.warn_leaving_secure.show_once", true);

pref("security.warn_viewing_mixed.show_once", true);

pref("security.warn_submit_insecure.show_once", true);

pref("browser.urlbar.clickSelectsAll", true);

pref("accessibility.typeaheadfind", false);

pref("accessibility.typeaheadfind.timeout", 5000);

pref("accessibility.typeaheadfind.linksonly", false);

pref("accessibility.typeaheadfind.flashBar", 1);

// Disable the default plugin for firefox

pref("plugin.default_plugin_disabled", true);

// plugin finder service

pref("pfs.datasource.url", "chrome://mozapps/locale/plugins/plugins.properties");


pref("general.useragent.locale", "en-US");

04-27-2005, 02:58 AM
try deleting

pref("general.useragent.locale", "en-US");

04-27-2005, 03:04 AM
no luck mate

04-27-2005, 03:10 AM
ok, well, i don't think that the .js file editing will work, cause i tried it on mine and it didn't seem like it did anything, but when i told someone that at another forum they had that and it worked fine. Srry about that!

Well, now this is what i want you to try.
1) COMPETELY uninstall FF, and remove it directory
2) Go to, Download, Install CCleaner http://www.ccleaner.com/
3) Run CCleaner and run it a couple of time (ya, run it a couple of time cause it will give you more for it to clean, sometime the program doesn't clean everything the first time)
4) Restart your computer
5) Download the latest FF, Install
6) Run it and see if it work
7) Come back here and tell me how it went!

Hope it works out for you!

I will continue my research on that topic.

04-27-2005, 03:25 AM

04-27-2005, 03:36 AM
DARN! :mad:

04-27-2005, 03:38 AM
Do you get any error or anything like messages?

Tell me what happens when u attempt to double click on the FF Icon.

04-27-2005, 04:09 AM
Do you get any error or anything like messages?

Tell me what happens when u attempt to double click on the FF Icon.

a little alert box

www.google.com cannot be found. Please check the name and try agian.

04-27-2005, 04:18 AM

Ok, try this:

1) Make sure you completely close FF, and make sure its not running in the background (Ctrl+Alt+Del to check)
2)Run Firefox in safe mode. If it starts up in safe mode. Select the default theme in "Tools -> Themes" and disable all your extensions in "Tools -> Extensions".
3)Restart FF
4)Delete "chrome" and "extensions" folders from your profile
5)See if it works
6)Delete the "Cache" folder
and restart FF.

04-27-2005, 04:25 AM
Make sure the XP SP2 firewall and Norton aren't blocking Firewall.

04-27-2005, 04:26 AM
Make sure the XP SP2 firewall and Norton aren't blocking Firewall.

Already did that!

04-27-2005, 04:26 AM
If they were blocking it then FF wouldn't even launch!

04-27-2005, 05:59 AM
Actually XP SP2 should pop up in a window and ask you if you want it to keep blocking or unblock a new program that you just ran that is trying to access the internet...
At least, it's configured that way on my computer...

04-27-2005, 03:27 PM
If they were blocking it then FF wouldn't even launch!

If a firewall was blocking firefox, then it would launch but it wouldn't be able to connect to the internet ;)