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Old 10-21-2012, 12:01 AM   PM User | #1
WolfShade
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Angry Java installation error - help me continue?

Hello, everyone.

I recently tried to install Java JRE 7 on my WinXP laptop. I got an error message that I will upload an image of.

Basically, the wizard was interrupted before completing the install.

I tried uninstalling - all that did was give me a dialog with a progress bar that slowly worked from left to right, then slammed back to the left and errored.

I tried uninstalling in Safe Mode - can't do it.. Safe Mode doesn't load the installer/uninstaller.

How do I get rid of JRE 7 and get back to 6?

Thank you,
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Old 10-22-2012, 01:31 PM   PM User | #2
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Has ANYONE had this happen to them??
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Old 10-23-2012, 06:11 PM   PM User | #3
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Nothing that looks like that. I once had a raid disk array nuke off, and one of the things it included was java. It was not happy with reinstall and took a heck of a lot of registry work to get it out.
Does it give an actual error? That one doesn't really help. You may need to check the event logs and the java install directories to see if these is an error log available. Sadly, oracle doesn't seem to provide any help with these issues either :/

Edit:
BTW, which one of these did you download to install: http://www.oracle.com/technetwork/ja...s-1859586.html, and what is the architecture of your xp build (64 or 32 bit)?
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Old 10-23-2012, 06:19 PM   PM User | #4
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I downloaded the x86 Offline install, and I have a 32 bit XP SP3 laptop.

I'll check error logs when I get home, and if there's anything there, I will report it.

Thank you,
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Old 11-06-2012, 03:04 AM   PM User | #5
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Sorry for taking so long to get back to this.

I tried re-installing, got the error. Looked in Control Panel/Add or Remove Programs and Java 7 update 7 is listed. Tried to remove it, got the exact same error in the application log for both: Removal success or error status: 1603.

I really don't have the time or the original installation discs to install XP from scratch. Hopefully there is an alternative.

Thank you,
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Old 11-06-2012, 04:36 PM   PM User | #6
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1603. Awesome.
Perform a registry backup (regedit /E C:\path\to\backupreg.reg), then modify / create this key: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer. Add a value for a new string value (REG_SZ) named Logging, with the value as voicewarmupx. That will open up full debugging on the MSI.
Now run the uninstaller again. When it fails, you'll be able to pull a file out of the %TEMP%\MSI*.log. Note the datetime and grab the one that was used with this uninstall and upload that here.
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Old 11-13-2012, 03:46 PM   PM User | #7
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I would have tried your suggestion, Fou-Lu, but it is no longer necessary. I had read someone's suggestion in another forum to install and run the Revo Uninstaller, and use it to completely remove any and all traces of Java. I did so, and then the Java 7 offline install worked, flawlessly.

Thanks for your help.
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Old 11-13-2012, 04:10 PM   PM User | #8
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Quote:
Originally Posted by WolfShade View Post
I would have tried your suggestion, Fou-Lu, but it is no longer necessary. I had read someone's suggestion in another forum to install and run the Revo Uninstaller, and use it to completely remove any and all traces of Java. I did so, and then the Java 7 offline install worked, flawlessly.

Thanks for your help.

Awesome. I hate Java for this, and its specifically why I no longer install it on any drive other than the C. It was disastrous when my raid nuked a few years back.
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