Go Back   CodingForums.com > :: Server side development > PHP

Before you post, read our: Rules & Posting Guidelines

Reply
 
Thread Tools Rate Thread
Enjoy an ad free experience by logging in. Not a member yet? Register.
Old 01-04-2010, 04:11 AM   PM User | #1
thomas_smith
New to the CF scene

 
Join Date: Jan 2010
Posts: 8
Thanks: 0
Thanked 0 Times in 0 Posts
thomas_smith is an unknown quantity at this point
Exclamation Support/Ticket System Needed! Any Ideas...

Hi everyone,

I am trying to find a support/ticket system that I can integrate with my website. Some what embedding it.

I am hoping to get something open source.

These are some of the features I am looking for:

submitting tickets, tracking tickets, Knowledge base.

Thanks,

Thomas
thomas_smith is offline   Reply With Quote
Old 01-04-2010, 04:28 AM   PM User | #2
ajetrumpet
Regular Coder

 
ajetrumpet's Avatar
 
Join Date: Jul 2009
Location: Iowa City, IA
Posts: 391
Thanks: 43
Thanked 5 Times in 5 Posts
ajetrumpet is an unknown quantity at this point
I would suggest hiring someone to do the job. You're not asking for anything that is simple to do.
ajetrumpet is offline   Reply With Quote
Old 01-04-2010, 04:39 AM   PM User | #3
_Aerospace_Eng_
Supreme Master coder!


 
_Aerospace_Eng_'s Avatar
 
Join Date: Dec 2004
Location: In a place far, far away...
Posts: 19,292
Thanks: 2
Thanked 1,044 Times in 1,020 Posts
_Aerospace_Eng_ is a glorious beacon of light_Aerospace_Eng_ is a glorious beacon of light_Aerospace_Eng_ is a glorious beacon of light_Aerospace_Eng_ is a glorious beacon of light_Aerospace_Eng_ is a glorious beacon of light
You can look into these as well
Help Center Live
osTicket
PHP Support Tickets
Support Logic Helpdesk
Support Services Manager
__________________
||||If you are getting paid to do a job, don't ask for help on it!||||
_Aerospace_Eng_ is offline   Reply With Quote
Old 01-04-2010, 04:50 AM   PM User | #4
ninnypants
Regular Coder

 
ninnypants's Avatar
 
Join Date: Apr 2008
Location: Utah
Posts: 504
Thanks: 10
Thanked 47 Times in 47 Posts
ninnypants is an unknown quantity at this point
I've used mantis recently and I've liked it so far. Not the best but not bad for being free.
ninnypants is offline   Reply With Quote
Reply

Bookmarks

Tags
helpdesk, php, support, ticket

Jump To Top of Thread


Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 03:00 PM.


Advertisement
Log in to turn off these ads.