Frame Border to 0.
Make it fixed, so users can't "resize" the frame.
Now, I have a question for you. You say you were told to use frames. My question is this - WHY? If this person (I assume the Client?) said to use frames because s/he likes having the navigation on every page, there's easier ways and you should convince him/her of this. I would, anyway, simply because I don't like frames.
The GRI, CRS, & ABR graphics? What's GRI, CRS, & ABR? Link them to their respective pages if they have one?
Also, this is just a pet peeve with me, but I find sites that don't use the user@DomainName.com
e-mail to be sloppy & unprofessional.
Even if you just set up a Forwarding Account (alias) that sends all mail from firstname.lastname@example.org
to her "real" e-mail address.
Hope this helps.