who manages your DNS ? basically in your DNS settings you would add a record for the subdomain `support.` and point it at the IP address of the other server, so basically you need access to your nameservers to make these changes.
MVC is the current buzz in web application architectures. It comes from event-driven desktop application design and doesn't fit into web application design very well. But luckily nobody really knows what MVC means, so we can call our presentation layer separation mechanism MVC and move on. (Rasmus Lerdorf)