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ehhh, ok...
Let's cover the basics...
Are you sure the file is named .htaccess and nothing else? That it doesn't have any weird LF or EL characters from Windows (remember, this is Apache and *nix). Was the file uploaded as ASCII, does it have atleast permissions of 644, and have you tried it with 755? Have you tried removing the Options Indexes FollowSymLinks Includes, considering that your box seems to be more tweaked than normal, you may not need that declaration. Are you sure you have the right path to your htpasswd file (and the same questions about naming, chmod, LF, ASCII, etc.)? Have you tried using your htaccess to JUST do error redirection without anything else (and vice versa with your password, since the box doesn't seem to be listening to your commands, it means certain directives could be disabled).
Do you even know if your box supports htaccess at all? It is possible that htaccess files have been disabled in entirety, not just certain directives...
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