Sorry, wasn't trying to be curt. And I did give him that "hint" that was the crux of the matter.
I utterly missed the bit about the $connection, though. I saw the missing '...' in the SQL query and figured that was the major problem.
And the bit about asking for money back from his school was over the top, because I really do know how bad schools are about keeping up with the times. It was more a "you should complain" than to be taken seriously.
An optimist sees the glass as half full.
A pessimist sees the glass as half empty.
A realist drinks it no matter how much there is.