Originally Posted by jeffsmitth
You must need to contact to Computer Engineer who will help you to fix this issue.
Try reading threads before answering. The post immediately above yours says that the problem has already been fixed.
Also it is not always necessary to be actually at the computer to be able to advise how to fix these types of problems - the posts in this thread demonstrate that with suggestions as to things to try.
Helping others to solve their computer problem at http://www.felgall.com/