FTP? Filezilla Error message
Need help with the Filezilla FTP error message -
I got the website uploaded, with the help of a friend as there was a redirect on the homepage (I gave him the FTP username and password etc and he fixed this), but now I need to change 2 of the pages, and Filezilla will no longer connect to the server!
It says this error message:
Status: Resolving address of ftp.jonathanmccree.com
Status: Connecting to 126.96.36.199:21...
Status: Connection established, waiting for welcome message...
Response: 220-Matrix FTP server ready.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 Please note: files for your website must be stored under the htdocs directory.
Command: USER jonathanmccree.com
Response: 331 User jonathanmccree.com OK. Password required
Command: PASS *********
Response: 530 Authentication failed, sorry
Error: Critical error
Error: Could not connect to server
And I am absolutely positive the password/username are correct. Could it be from when my friend logged in using the FTP info? Need it to work again.
Sounds like your "friend" has changed the password. :eek:
You must enter the password exactly as is, usually everything regarding FTP login is case sensitive. Make sure there are no leading or trailing blanks.
Probably a moot point, but
I don't use filezilla so I do not know if this option is availible to you or not. With my FTP client program (FTP Commander) there is an option to mask/unmask the password (this will not provide the actually password used for the server if it has changed, but will help in figuring out typos when you enter the information.. I know there are times I hit the wrong key (or accidently enable the caps lock while typing)..
Does your server have a cpanel or other type of interface where you could reset the password...
The statements do say the username had been approved; however with the authentication line it does say that the password is invalid. You may want to check if the keyboard settings are correct (caps-lock off & num-lock on if you use the keypad).
If your website is providing by a domain/website hosting service; I do recommend having the service reset your password.
I hope this helps.
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