I need a hosted, XML-driven IVR & PBX platform.
I'm having trouble finding a hosted IVR & PBX solution. It seems the only options are VOIP platforms, which I want to avoid (due to reliability and sound quality issues).
The idea is quite simple. I want to develop a script in PHP which enables me to post XML to an API server, receive data from the server (such as a confirmation and/or result) and insert the incoming data into a MySQL database. 80% of the need would be sending prerecorded voice messages/reminders to multiple recipients. The remaining 20% is the need for an inbound solution. Once somebody places a call to one of my telephone numbers, it generates an inbound call result/info in real time, sends data to my server to be gathered in the same manor as the outbound scenario. Gather/parse the data, insert into a MySQL database, etc.
I'm proficient enough to develop something on my end, however, I'm looking for help or tips on a reliable platform or company that uses real phone lines (not VOIP).
Thanks for your time and I hope someone could point me in the proper direction. Frustration (over the past month) has definitely set in!