Ladies & Gents.
Please help! My partner is a small business owner in the UK who had a site designed in 2007. She's just recently gone on a cost cutting exercise and was looking at cutting the cost of her hosting. Her site was privately hosted by the lady that designed it. She was paying £50 a year, plus a retainer of £100 p.a for upto 3 small changes a month to be made to the site. I dont think she ever made more than 3 changes to the site since it was built.
She needed to have her site moved to a bigger, more secure hosting company to satisfy her customers data protection compliance.
She transferred the domain over to a 1and1 hosting package that supports PHP as she was told that was the code used to write her site. Her web designer emailed the files over in a zip, so that we could upload via FTP, thinking it would be a straightforward process. We upload the files no problem via an FTP client to the domain (which has been fully transferred, we tested an HTML site on there too, after a few 'fails'). Every time I/we upload the site and wait 10 minutes or so, we get an 'Error 500' message. This is a complete list of all the files we have in the zip folder from the designer:
Do I need to specify the root directory to something other than '/.' in the Admin section of the hosting site? I know a little HTML, but you know what they say about a little knowledge being a dangerous thing :/ !! Am happy to zip up the file and email it if anyone could kindly have a look, otherwise we're horribly stuck!