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  1. #1
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    Question php5.ini file upload error when uploading image file using Wordpress

    I have installed Wordpress 3.2.1 on a site hosted by GoDaddy (actually several sites and installs). After migrating my hosting account from their older shared Linux to their new "ultimate 4gh shared linux" platform I can no longer upload files/images directly via wordpress.

    Error received is: missing temporary folder

    Here is the code currently set in my php5.ini file - can anyone advise how to correct so that temporary upload folder works?

    memory_limit = 120M
    post_max_size = 120M
    file_uploads = On
    upload_max_filesize = 120M
    extension_dir = ./
    zend_extension = /ioncube/ioncube_loader_lin_5.2.so
    register_globals = off
    allow_url_fopen = off
    upload_tmp_dir = /tmp

    Here's a link that will show you everything re my php:
    http://www.tarotisland.com/phpinfo.php

    I really need to get the file upload to work as this site will be handed off to someone who doesn't have (and shouldn't have) ftp access to work around the file upload error.

    Thank you.

  • #2
    Super Moderator Inigoesdr's Avatar
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    According to the error the /tmp folder doesn't exist. If this is shared hosting you'll have to contact your host. If it is a server you have direct access to, create the folder.

  • #3
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    Quote Originally Posted by Inigoesdr View Post
    According to the error the /tmp folder doesn't exist. If this is shared hosting you'll have to contact your host. If it is a server you have direct access to, create the folder.
    There is a tmp folder in the root directory. I checked this first, just to make sure.

  • #4
    Super Moderator Inigoesdr's Avatar
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    In the document root or the hard drive root? Actually, either way, contact your host. This is not a PHP issue.

  • #5
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    Quote Originally Posted by Inigoesdr View Post
    According to the error the /tmp folder doesn't exist. If this is shared hosting you'll have to contact your host. If it is a server you have direct access to, create the folder.
    Quote Originally Posted by Inigoesdr View Post
    In the document root or the hard drive root? Actually, either way, contact your host. This is not a PHP issue.
    I contacted host...they cannot help, unfortunately. Host is GoDaddy and support there is not up to the task.
    Thanks for looking.

    As for the tmp file...it is in the html root.

  • #6
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    Quote Originally Posted by keigh View Post
    I contacted host...they cannot help, unfortunately. Host is GoDaddy and support there is not up to the task.
    Thanks for looking.

    As for the tmp file...it is in the html root.
    I added a second tmp folder: /wwwtmp

    This solved my issue. Thank you so much for your assistance.


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