I need to get the timestamp for the last reply to a ticket from the parent id number. In this example would be the parent id number 16.
I posted an image screenshot but it's not showing so here it is.
I need help. I am trying to grab the timestamp for the last reply to a ticket. IN this example it would belong to parent id number 16 and there are three entries (rows) so I need to grab the last reply so I can make a last reply date and time for the ticket reply.
I am trying to attach a screenshot but still is not working.