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  1. #1
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    Adobe Illustrator CS6 Unable to Open File

    On Windows 8.1 I had installed Adobe CS6 Master Collection and updated all Adobe products to latest versions within CS6. I had created a business card using Adobe Illustrator. All went fine and I had printed the business card.

    Just a week ago I had done a fresh install of Windows 10 and re-installed Adobe CS6 Master Collection including all updates to latest version with CS6.

    Now when I try to open the same business card, I get the following error:

    "The file xxxxxxxxx was generated by a newer version of Illustrator. Would you like to import this file. Some data loss may occur"

    When I click YES, I get a blank shape of the business card but no content.

    Thanks for your help in advance.

  2. #2
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    Find a FAT32 formatted memory stick and copy that .ai file to the stick then open it with AI. This would remove something I've tripped over in 8 and 10 when the owner uses an email login system.

    Finally I only have your word that this is a clean 10 setup. No added antivirus or other such.

    If suddenly it didn't help you can try the free tool, for example: Illustrator Repair Toolbox - https://www.repairtoolbox.com/illustratorrepair.html

    Or also read similar subjects on the Internet - https://social.technet.microsoft.com...forum=Offtopic

  3. Users who have thanked RonaldBarber for this post:

    LilyKnight (11-09-2015)


 

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