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  1. #1
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    Avast are blocking non malicious website IP Adresses including mine

    I wasn't sure exactly where to post this so please feel free to move it to the correct location

    It appears that after a convo with my host ther are quite a few IP addresses being blocked by Avast

    Welcome to the One.com chat support. We are doing our best to answer your queries soon. We kindly ask for your understanding that our answers may be delayed during busy periods.
    You are now chatting with 'Elexis'
    Elexis: Thank you for using One.com 24/7 Interactive Online Support. My name is Elexis. How may I assist you?
    you: Hi Elexis
    Elexis: Hi! How can I help you today?
    you: I was wondering if you could please check my site http://torfaenpcrepair.com as it was just flagged by Avast antivirus as a malicious site, and help me diagnose why it would be flagged
    you: a screenshot can be seen @ http://postimg.org/image/egujdv8vj/
    Elexis: "Since last night we had cases wherein clients who are using Avast as Antivirus are getting errors when visiting their website or domains hosted with us.
    Elexis: This is already being checked and investigated...
    you: I have run a malwarebytes scan and you have confirmed my suspicions that it is an issue with Avast
    Elexis: yes they are blocking some of our ip adresses
    you: have any of the affected IP adresses been changed recently or are they static adresses
    Elexis: static addresses
    you: Strange why they are targeting certain IP adresses
    Elexis: i agree
    Elexis: that a bit odd \
    you: I scanned my backup files with both Avast and malwarebytes and they havent found anything
    you: 23/03/2013 16:23:52 mbam-log-2013-03-23 (16-23-52).txt Scan type: Custom scan (C:\Users\TPCR1\Documents\torfaenpcrepair backup|) Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P Objects scanned: 7588 Time elapsed: 6 minute(s), 39 second(s)
    Elexis: you are not the only ones affected by ths we have been receiving this from other custmers
    Elexis: even if they do not have any files on their webspace
    you: Even more strange, and does not make sense
    Elexis: I Agree. we will be sending out updates on this once resolved
    you: do you now if Avast has been alerted to the issue
    you: I already sent a false positive report in but that could take time as it depens on their workload
    Elexis: yes they have been alerted by this since we started getting reports
    Elexis: our techs are working with them
    you: Thank you
    Plus Avast are aware of the situation which are evident on their forums

    My website http://torfaenpcrepair.com/ which is in need of a revamp as it was started with the hosts WYSWYG and needs to be converted to a full CSS built site,

    I have made a start but still a way to go :)

  • #2
    New Coder
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    Update from Avast



    Re: Webpage blocked: Information for One.com users

    Reply #27 on: Today at 04:27:27 PM

    Quote


    Hello,

    it was false detection and we highly apologize for it. It should be unblocked in next update. But some of websites on your IP is infected few of them is listed here: http://www.scumware.org/report/46.30.211.55

    Again sorry for any inconvenience.

    Filip Chytry
    Malware analyst



    My website http://torfaenpcrepair.com/ which is in need of a revamp as it was started with the hosts WYSWYG and needs to be converted to a full CSS built site,

    I have made a start but still a way to go :)


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