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  1. #1
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    Email doing the rounds - funny.

    This is funny and I shouldn't think it is a sacking offence. It's staff like that who make life a bit more bearable for the other employees. And, really, has the world dummed down so much, and gone so (ironically) PC, that humour has to be removed from conversation?

    OK, on with the funny.....

    This has to be one of the funniest things in a long time. I think this guy should
    Have been promoted, not fired. This is a true story from the WordPerfect Helpline,
    Which was transcribed from a recording monitoring the customer care department. Needless to
    Say the Help Desk employee was fired; however, he/she is currently suing
    The WordPerfect organization for 'Termination without Cause.'

    Actual dialogue of a former WordPerfect Customer Support employee.
    (Now I know why they record these conversations!):

    Operator: 'Ridge Hall, computer assistance; may I help you?'
    Caller: 'Yes, well, I'm having trouble with WordPerfect.'
    Operator: 'What sort of trouble??'
    Caller: 'Well, I was just typing along, and all of a sudden the words
    Went away.'
    Operator: 'Went away?'
    Caller: 'They disappeared'
    Operator: 'Hmm. So what does your screen look like now?'
    Caller: 'Nothing.'
    Operator: 'Nothing??'
    Caller: 'It's blank; it won't accept anything when I type.'
    Operator: 'Are you still in WordPerfect, or did you get out?'
    Caller: 'How do I tell?'
    Operator: 'Can you see the 'C: prompt' on the screen?'
    Caller: 'What's a sea-prompt?'
    Operator: 'Never mind, can you move your cursor around the screen?'
    Caller: 'There isn't any cursor; I told you, it won't accept anything I
    Type.'
    Operator: 'Does your monitor have a power indicator??'
    Caller: 'What's a monitor?'
    Operator: 'It's the thing with the screen on it that looks like a TV.
    Does it have a little light that tells you when it's on?'
    Caller: 'I don't know.'
    Operator: 'Well, then look on the back of the monitor and find where
    The power cord goes into it. Can you see that??'
    Caller: 'Yes, I think so.'
    Operator: 'Great. Follow the cord to the plug, and tell me if it's
    Plugged into the wall.
    Caller: 'Yes, it is.'
    Operator: 'When you were behind the monitor, did you notice that
    there were two cables plugged into the back of it, not just
    one? '
    Caller: 'No.'
    Operator: 'Well, there are. I need you to look back there again and
    find the other cable.'
    Caller: 'Okay, here it is.'
    Operator: 'Follow it for me, and tell me if it's plugged securely into
    the back of your computer.'
    Caller: 'I can't reach.'
    Operator: 'OK. Well, can you see if it is?'
    Caller: 'No.'
    Operator: 'Even if you maybe put your knee on something and lean
    way over?'
    Caller: 'Well, it's not because I don't have the right angle -- it's
    because it's dark.'
    Operator: 'Dark?'
    Caller: 'Yes - the office light is off, and the only light I have is
    coming in from the window.'
    Operator: 'Well, turn on the office light then.'
    Caller: 'I can't.'
    Operator: 'No? Why not?'
    Caller: 'Because there's a power failure.'
    Operator: 'A power ... A power failure? Aha. Okay, we've got it
    licked now. Do you still have the boxes and manuals and
    packing stuff that your computer came in?'
    Caller: 'Well, yes, I keep them in the closet.'
    Operator: 'Good. Go get them, and unplug your system and pack it
    up just like it was when you got it. Then take it back to
    the store you bought it from.'
    Caller: 'Really? Is it that bad?'
    Operator: 'Yes, I'm afraid it is.'
    Caller: 'Well, all right then, I suppose. What do I tell them?'
    Operator: 'Tell them you're too stupid to own a computer!'
    "The day you stop learning is the day you become obsolete"! - my late Dad.

    Why do some people say "I don't know for sure"? If they don't know for sure then, they don't know!
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  • #2
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    Pretty funny. I feel that way about most people on some forums.

  • #3
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    Wow I haven't seen that one in years. Here is the background on it: http://www.snopes.com/humor/business/wordperfect.asp The tech didn't get fired.
    OracleGuy

  • #4
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    Even funnier for me now. After reading your link oracleguy, I found that this person later turned out to be his wife. Funny thing is; my partner is 'technically reluctant'. She says 'hopeless' but I 'coined' that phrase to maintain politeness since she was one of many 'technically reluctant' clients. None is into IT because they run businesses where IT has never been a major part.

    I sent her that email earlier today. I haven't been downstairs since. I wonder what reception I will get when I do go downstairs shortly.

    I may not be back for a while
    bazz
    "The day you stop learning is the day you become obsolete"! - my late Dad.

    Why do some people say "I don't know for sure"? If they don't know for sure then, they don't know!
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  • #5
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    I like that term, technically reluctant, I am going to have to use that.
    OracleGuy

  • #6
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    I'll licence it to you for 100USD per month

    I sent her that email earlier today. I haven't been downstairs since. I wonder what reception I will get when I do go downstairs shortly.

    I may not be back for a while

    Oh yeh, I made it back upstairs. I think I got away with it
    "The day you stop learning is the day you become obsolete"! - my late Dad.

    Why do some people say "I don't know for sure"? If they don't know for sure then, they don't know!
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  • #7
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    Old but great story. It reminds me of my tech support days. Thanks for sharing it.

  • #8
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    ha ha ha.. now thats really funny
    Last edited by oracleguy; 04-28-2010 at 03:39 PM. Reason: signature rule violation

  • #9
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    lol class!
    i only wish I'd berated many of the idiotic customers that I have encountered in such fashion!

  • #10
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    i didn't think it was that funny and it was kinda too long to be a joke.
    :P

  • #11
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    Quote Originally Posted by oracleguy View Post
    Wow I haven't seen that one in years. Here is the background on it: http://www.snopes.com/humor/business/wordperfect.asp The tech didn't get fired.
    Really? I came accross this years ago, and yes, it's very funny, but I heard the guy got fired for it. I don't think he should get fired for telling the truth )

    TG
    Last edited by oracleguy; 05-18-2010 at 03:10 PM.

  • #12
    Supreme Master coder! Philip M's Avatar
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    It is just another urban myth. Don't believe everything you read in the newspapers (or on the web).


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