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  1. #1
    Regular Coder Exis's Avatar
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    Windows Update is Failing

    I recently noticed that for some reason a few of my computers are running on SP1 still, and I tried to run windows updater, but it fails on each attempt. Before I can install anything, it wants me to install Windows Genuine Advantage Validation Tool (KB892130), but as long as that fails to install, I am unable to move onto SP2.

    The updater gives me no clues as to solutions, and I don't want to call the outsourced tech support for $35 a pop just to be treated like I'm some guy who has never seen a computer before: "Did you try restarting your pc? Here's how to do it: blah blah blah" (in best and hardly understandable Indian accent possible). Heres a basic breakdown of how its going to go if I call MS:

    Tech Support:
    Me:
    Tech:
    Me:
    Tech:
    Me:
    Tech:
    Me: :jump-in-front-of-a-bus:


    I vaguely remember trying to fix this a while ago by reinstalling windows, but it didn't work...should I try that again? What are some other solutions or reasons for this problem that you guys can come up with?

  • #2
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    Download SP2 from here: http://www.microsoft.com/downloads/d...DisplayLang=en and install that. Then give the Windows Update a try.
    OracleGuy

  • #3
    Regular Coder Exis's Avatar
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    K did that. After I installed I got a BSOD (the ones that dump your physical memory), and then windows started up. Now it wont auto update and the windows updater site still gives me the same error on the same item. I have put in a support request to MS, but God knows how great that one is going to be. Any other ideas? I do remember trying to reinstall the OS before, but that gave me a ton of those bad BSODs, and the only other error I could think of is having some bad sectors on my HDD, but I really don't seem to be having any other problems other than ones relating to the updates for MS...the rest of my stuff works like a champ! WTF should I do?

  • #4
    Senior Coder JamieR's Avatar
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    Well I'd first suggest reformatting the hard disk and reinstalling Windows from scratch. When you mention BSOD's, can you remember the actual error messages? Most BSODs are usually caused by either hardware errors relating to drivers and such like so reinstalling XP will rid you of any driver problem. Make sure you install the latest drivers for your hardware if you do decide to reformat.

    Also, when you say about bad sectors on the hard disk, check them out. If you think your disk *might* be faulty, check it mate - it's suprising how much annoyance even one bad sector can be.

    When you installed SP2, on the first reboot did the PC BSOD and reboot? if it did then it sounds to be that you have something that isn't SP2 compatiable - in this case, I'd look at your device drivers.

    Jamie.

  • #5
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    Quote Originally Posted by weazel
    Well I'd first suggest reformatting the hard disk and reinstalling Windows from scratch.
    That is a bit of an extreme first step still. There is probably a less drastic method than that. At the very least there is more things to try before you take that step.

    Exis, have you read this article? http://support.microsoft.com/kb/905226/en-us
    OracleGuy

  • #6
    Regular Coder Exis's Avatar
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    Quote Originally Posted by oracleguy
    That is a bit of an extreme first step still. There is probably a less drastic method than that. At the very least there is more things to try before you take that step.

    Exis, have you read this article? http://support.microsoft.com/kb/905226/en-us
    Yeah I really don't want to start from scratch, but if it comes down to it then I may format. Thanks for the link oracle. I have such a hard time navigating microsofts site. I spent a good hour and a half going in circles yesterday trying to find anything helpful whatsoever. Ill read up and let you know how it went .

  • #7
    Regular Coder Exis's Avatar
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    Ok I got the Genuine Verification whatever thing to finally install. I found http://www.microsoft.com/genuine/dow...&page=validate
    and followed the instructions in IE. Now I am finally able to update all my missing security features, etc...I think. They are downloading right now, so I shouldn't really hold my breath on that one. Thanks for the help guys.

  • #8
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    Alright, awesome.
    OracleGuy


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