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View Full Version : Dell computer freezing on startup



themacguy12
08-22-2006, 01:46 AM
hello,

I am a Macintosh guy and i do not know everything about windows. I recently obtained a dell L1000R (1GHz Pentium III, 60GB HD, 256MB RAM). When i tried to startup the computer the first time i got to the windows xp logo and the computer froze. so i started it up again and it froze on the "dell" screen (right after i turn it on). I tried to get to the BIOS settings but it froze right when i got to the BIOS screen. I got it to start up in win xp and it asked me for a password which i didn't know because i got it from a friend. All i want is for this computer to work.. There is nothing on the HD i want.. please help me!!!

TheMacGuy12

ittech
08-22-2006, 01:28 PM
How did you obtain the laptop 2nd hand? If it was then your not giving windows a very good chance at showing you what it can do (ignore this i read all of your post now ;-] ). Also it is very rare for the bios to freeze on you. Have you tried looking for bios updates and flashing the memory. And maybe trying a 2nd hard drive to see if that helps if you have one. And the password problem ask your friend for it.

themacguy12
08-22-2006, 10:47 PM
alright, i got it to work (i think). All I want to do is "reset" my system, how do i clear everything. I want to reinstall Win XP. I have tried to start up from the cd, and it stops at "setup is loading windows" i never goes past that. i have installed windows on virtual pc before, so i know how to install it, but it keeps freezing.

oracleguy
08-23-2006, 12:37 AM
There is probably a hardware problem then, if it freezes while booting and in the BIOS, there is something wrong.

Now I don't know the dell model numbers so is this a laptop or a desktop?

themacguy12
08-23-2006, 01:12 AM
It is a Dell Dimension L1000R desktop. I have tried 2 windows xp disks and a win98 disk and i cannot install the OS because it freezes and when i was tring to install 98, it said i had a boot disk error or somthing. Windows sucks! Mac os is much eaiser to install! please help me fix this, do you think it is hardware related?

Thanks in advance,
TheMacGuy12

daniel_g
08-23-2006, 06:32 PM
From you later posts, it sounds as it might be a bad Hard Drive, but if it froze on the BIOS, then I don't know...

firepages
08-24-2006, 03:20 PM
If you can not get into BIOS then as Oracleguy suggests it has to be hardware related OR the bios itself is borked.

check the motherboard model number (should be printed on it somewhere) then download the mobo manual and find out where the clear CMOS jumper is (take out bios battery while clearing the CMOS) ... then try and get into BIOS again, if you cant then you need to get someone to look at the machine ... you can diagnose by trying different memory/video etc if you have parts lying around.

At this point it has nothing to do with windows BTW so don't blame billy boy for this one ;)

themacguy12
08-30-2006, 07:40 PM
i'll post later with specs -

themacguy12

themacguy12
08-30-2006, 11:22 PM
alrighty... this is what it says on the motherboard... dell rev. -A00

AA A01025-313

there are other numbers on it...

0002e087-12464-17q-01dc

please let this stupid pc work! thanks,

themacguy12

themacguy12
08-31-2006, 10:36 PM
anyone???

Cheeseboy
08-31-2006, 11:34 PM
have you tryed clearing the cmos?

themacguy12
09-01-2006, 01:12 AM
yes, but most of the time it freezed before i can do anything, now i have another problem... my other pc (compaq, 30gb, 192mb, win xp)... i was trying to install kubuntu (linux) and it was installing fine, i went away for a few moments and when i came back, the screen was blank, and the computer wasn't responding, so i restarted it and it powers up but, it does not do ANYTHING, i cannot even edject a cd.

help, i HATE PCs with a passion! all my macs work.... (all 5 of them)

daniel_g
09-01-2006, 04:33 AM
Did you try hitting them. That seemed to work for me until I busted a Hard Drive :p ....

Seriously, it sounds scary, you hate PC's, and they seem to hate you. If it doesn't let you eject the CD, does it at least spin inside the computer? I pressume something is bad with the CD Drive. Try removing the CD Drive and then turning the computer on. Do you have a floppy drive? In cases like this it might come in handy.

themacguy12
09-02-2006, 06:35 PM
OK, now it works.... the hard drive was messed up a little, but that was NOT the reason it wouldnt start.... now, back to the stupid dell, does anyone have any clue what is wrong?

pcguy
09-13-2006, 02:04 AM
I read through the problem which your Dell PC has, sounds like maybe its an hard drive problem. You might want to take the hard drive off your computer and hook it up with another PC as a Slave or Secondary drive and run CHKDSK (a windows utility to check for hard drive bad sectors etc). I found this link helpful to run CHKDSK.
http://www.learntousetechnology.blogspot.com/



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