people from UK cannot see our web site

[valeria_vi]

this is totally weird.
our company's extranet is @ nimlok.info , but when our sister compant from UK is trying to access it, they do not see what they are supposed to.
what should be happening when they type nimlok.info, they should get redirected to http://nimlok.info/extranet/merchant.mv? and they should see this (http://nimlok.com/screen.jpg) . they say that they see the correct url in the address bar, but see a page resembling some kind of search results instead of the login screen.
can anybody from UK try it and tell me if they have the same problem?
my best guess would be that it is their dns server that cannot resolve the site, but i am not sure.

[redhead]

there doesnt seem to be a problem, i'm un the UK and i get a the login screen :confused:

hope this helps

[Nightfire]

Works for me too. Tried it twice, once directly to the login url and once to the nimlok.info url. Everything showed as it should.

[murphyz]

I'm from the UK too and everything's fine.

Get them to give you a screen shot of what they see and check the address is okay.

Mxx

[valeria_vi]

they already promiced to send me a screen shot of what they see.
i'll most likely ask them to call their isp and ask about this problem.

Thanks everybody!

[valeria_vi]

i have called them up and asked to do "nslookup nimlok.info" and it says that the "dsn server does not recognize nimlok.info" so it is what i suspected in the beginning. told them to call their isp to get that sorted out.
thanks again everybody