flash video

[startbar]

hi, i have this problem.

I import a video file into flash using the import > video tool and go through the step by step, select my video appearance (the play button etc) and encode the video.

I then publish the file and all is fine, the video plays in my internet browser from the files from my harddrive. HOWEVER when i then upload these same files to my web server, the video does not play. A flash application appears (i can tell because i can right click) but the place where the video is supposed to be is just white!

I've tried this a dozen times and same result each time! Is there something im doing wrong with pathways in the code etc?

Please help, i need this problem sorted today! Thanks guys.

nb: zip file with the files - http://www.startbar.co.uk/testvid.zip

[_Aerospace_Eng_]

The fla file you provided in the zip file has nothing in it. Its just blank.

[startbar]

yes this must be the problem, but i saved the fla with the video in it and then it just disappears when you reopen it!

how??

[_Aerospace_Eng_]

Beats me. Are you doing a file save as? What options are you using to save it?

[startbar]

ok try this - http://www.startbar.co.uk/11.zip - the fla file is not blank!

all the files are there, it plays on my HD but not on my webspace!!

Makes no sense at all!

help!

[_Aerospace_Eng_]

Post a link to the page online. If its not online then put it there.

They destroyed a perfectly good jet.:eek:

[startbar]

http://www.startbar.co.uk/11/crash.html

[_Aerospace_Eng_]

Umm it appears that you didn't actually upload the flv files.
http://www.startbar.co.uk/11/jetcrash.flv Page Not Found 404
http://www.startbar.co.uk/11/leddash.flv Page Not Found 404

[startbar]

i did tho, they are on my webserver - i dont get it, did you test it on your web server?

[_Aerospace_Eng_]

I can, give me a few min. How did you upload the files? Using FTP? Did you use binary or ascii? flv files should be uploaded to your server using binary not ascii. Its working fine there. I still think you didn't upload your files correctly. The link is only temporary. I'll remove it once you see it.

[startbar]

i just reuploaded using binary. yes i use filezilla ftp application.

still doesnt work

could it be anything else? this is driving me nuts!

[_Aerospace_Eng_]

Any way you can enable directory listings temporarily?

[startbar]

sorry, what do you mean?

[startbar]

oh i see, how do you do that?

[_Aerospace_Eng_]

Go to that folder directly. http://www.startbar.co.uk/11/
You'll see what I mean. I don't know how you do it on a windows server. Its usually through your control panel.

[startbar]

wait i remember

[startbar]

bare with me my control panel is really annoying

[startbar]

damn, im not sure how to do it, i allowed permission for the folder - let me look some more

[_Aerospace_Eng_]

Look for directory listing or virtual server stuff.

[startbar]

i cant find any references to it

is their anything else we can do?

[_Aerospace_Eng_]

I'm pretty much at a loss for ideas here. You say you uploaded your videos but I don't think you did (correctly anyways). I mean if you can make me an ftp account for just that folder then I don't mind uploading the flv files for you but thats up to you.

[startbar]

check your pm, thanks dude

[_Aerospace_Eng_]

Did you get my pm?

[startbar]

ive pm'd you again - this one works

[_Aerospace_Eng_]

For anyone else having this problem. It could be because you are on a windows server. Macromedia is aware of the problem and has advised on what to do to fix it. http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_19439

[startbar]

thanks for your help - really appriciate it

[_Aerospace_Eng_]

Let me know if that works. After this whole fiasco I'm curious.

[startbar]

ok im following the step by step however i dont know how to access IIS - its not on start > programs > administrative tools like it should be?

how can i access IIS? Presumably i have to set up my windows server on the IIS?

can you help? thanks

and yes ill let you know asap when it works

[_Aerospace_Eng_]

Your server should already be on IIS if its on windows. Do you have like a control panel for IIS? No I can't help. Your server is your server. You need to contact your host on this one sorry.

[startbar]

ive just installed Internet Information Services Manager on my pc but i have no idea how to relate that to my windows server.

There doesnt appear to be any reference to ISS or a control panel on my login on my server control panel.

aarrrgg