armyman
12-22-2005, 03:56 AM
i have nortan anti virus 2004 i have the subscription and eveything my virus definistions are all updated i just did it today i always go to the site to update it iv shut down all the nortan stuff and ended the processes its just there other stuff i go to the links it tells me to iv got tons of stuff to try to fix it that it told me to do but it still wont work iv gone to links on there site and links it that and so on but nothing works can any 1 help? heres what it all says when i use the live update:
The following Symantec products and components are installed on your computer.
> LiveUpdate
> Norton AntiVirus Virus Definitions
> Symantec Common Client Updates
> Symantec Security Response Submission Software Updates
> Symantec Shared Components
Initializing...
Connecting to liveupdate.symantecliveupdate.com...
Downloading catalog file (1 of 6), product up-to-date.
Downloading catalog file (2 of 6), product up-to-date.
Downloading catalog file (3 of 6), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (4 of 6), product up-to-date.
Downloading catalog file (5 of 6), product up-to-date.
Downloading catalog file (6 of 6), product up-to-date.
The following updates have been found:
> Norton AntiVirus Virus Definitions, 188.9 KB
Total Download 188.9 KB
Downloading Norton AntiVirus Virus Definitions (1 of 1), complete.
Installing Norton AntiVirus Virus Definitions (1 of 1), failed.
LU1821: This update failed because it tried to overwrite a file that was in use. Close all of your Symantec applications and run LiveUpdate again.
Installation failed, error summary...
LU1806: LiveUpdate downloaded all of the updates you requested, but all of them failed to install. Please try to get the updates at a later time.
LiveUpdate session is complete.
i dont know whats wrong
The following Symantec products and components are installed on your computer.
> LiveUpdate
> Norton AntiVirus Virus Definitions
> Symantec Common Client Updates
> Symantec Security Response Submission Software Updates
> Symantec Shared Components
Initializing...
Connecting to liveupdate.symantecliveupdate.com...
Downloading catalog file (1 of 6), product up-to-date.
Downloading catalog file (2 of 6), product up-to-date.
Downloading catalog file (3 of 6), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (4 of 6), product up-to-date.
Downloading catalog file (5 of 6), product up-to-date.
Downloading catalog file (6 of 6), product up-to-date.
The following updates have been found:
> Norton AntiVirus Virus Definitions, 188.9 KB
Total Download 188.9 KB
Downloading Norton AntiVirus Virus Definitions (1 of 1), complete.
Installing Norton AntiVirus Virus Definitions (1 of 1), failed.
LU1821: This update failed because it tried to overwrite a file that was in use. Close all of your Symantec applications and run LiveUpdate again.
Installation failed, error summary...
LU1806: LiveUpdate downloaded all of the updates you requested, but all of them failed to install. Please try to get the updates at a later time.
LiveUpdate session is complete.
i dont know whats wrong