View Full Version : Norton AV 2004 wont update with live update

12-22-2005, 03:56 AM
i have nortan anti virus 2004 i have the subscription and eveything my virus definistions are all updated i just did it today i always go to the site to update it iv shut down all the nortan stuff and ended the processes its just there other stuff i go to the links it tells me to iv got tons of stuff to try to fix it that it told me to do but it still wont work iv gone to links on there site and links it that and so on but nothing works can any 1 help? heres what it all says when i use the live update:

The following Symantec products and components are installed on your computer.
> LiveUpdate
> Norton AntiVirus Virus Definitions
> Symantec Common Client Updates
> Symantec Security Response Submission Software Updates
> Symantec Shared Components

Connecting to liveupdate.symantecliveupdate.com...

Downloading catalog file (1 of 6), product up-to-date.
Downloading catalog file (2 of 6), product up-to-date.
Downloading catalog file (3 of 6), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (4 of 6), product up-to-date.
Downloading catalog file (5 of 6), product up-to-date.
Downloading catalog file (6 of 6), product up-to-date.

The following updates have been found:
> Norton AntiVirus Virus Definitions, 188.9 KB
Total Download 188.9 KB

Downloading Norton AntiVirus Virus Definitions (1 of 1), complete.

Installing Norton AntiVirus Virus Definitions (1 of 1), failed.
LU1821: This update failed because it tried to overwrite a file that was in use. Close all of your Symantec applications and run LiveUpdate again.

Installation failed, error summary...
LU1806: LiveUpdate downloaded all of the updates you requested, but all of them failed to install. Please try to get the updates at a later time.

LiveUpdate session is complete.

i dont know whats wrong

12-22-2005, 11:20 AM
I think that LU might be corrupt. Do you have any other symantec products installed and running that use Live update?

Try using the intelligent updater:

I'm definatly not a fan of Norton Antivirus :p

01-01-2006, 12:15 AM
Try installing AVAST antivirus instead :)

01-01-2006, 12:39 PM
I recommend NOD32...:)

Philip M
01-01-2006, 04:06 PM
I also have AVAST which seems a far superior product to Norton, which I have erased from my computer.

01-05-2006, 01:11 AM
sorry i havent been around but i got avast later the day i posted my post cuse all my other computer has it cuse its the best ever but i had a suscripting for nortan and dident want to wast the money but hey eather spend like $800 for a new computer for being infected or just wast the w/e nortan was and when i did the scan it found 5 visuse and 8 spywear also avast has been rated the best av of last year or this year:thumbsup:

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