page is correct but not reading properly on website

[JulieAsking]

Hi

Can anyone tell me why this happened? I occasionally revise a website that I inherited (this problem has never happened on my own website). The site is for work and today I edited some text - changed 2004 to 2005 and just added a couple of words in a paragraph and part of a heading in the editable areas of the page. I saved the changes and then uploaded to file to the remote server. On both local and remote sites the page looks fine, even when I preview it in IE or Firefox.

On going to the site and loading the page I get 'Txe' for the word 'The' and 'yt' instead of 'it', 'awe' for 'age' and a bulleted item is no longer single-spaced.
What is causing this?? I do not have much experience but I have managed okay so far with the work website. I need to have this corrected quickly but cannot see how I can correct it as on the local/remote pages there are no errors!

thanks for any help.

Julie

[rmedek]

erm... how about a link?

[JulieAsking]

Here is the link:

http://www.spinecarefoundation.org/scoliosis/policy_statement.html

[rmedek]

strange... the typos are there in the code, starting at the <strong> tage (it's <ctrong> in the code)... the only thing I can think of, other than a wacky keyboard issue, is maybe some text-encoding nonsense. Have you tried making the changes again from another computer?

[JamieR]

No idea..however it seems you have divitus. In the code the "yt" etc is present, so to me it looks like you've made some typing mistakes....I don't know why a browser would display text inside <p></p> tags incorrectly.

Also http://validator.w3.org/check?verbose=1&uri=http%3A//www.spinecarefoundation.org/scoliosis/policy_statement.html

Jamie.

[NancyJ]

maybe an upload issue? Yesterday i was having terrible ftp problems, this was with images rather than text but although the full size of the image was there the image was corrupted. Perhaps the same thing has happened to your file, especially since it only affects the latter half of your document. Hav you tried reuploading it?

[JulieAsking]

Thanks for all your replies people.

Nancy, yes I have and tried refreshing the browser.

I have recently changed my ISP and I dont know if it's a coincidence but I had trouble when adding text to a Word document, converting it to PDF and uploading that to the site. The PDF looked perfect on both local and remote sites but it would not load the altered area on the actual website. And now this new problem. I have, however, altered another html file today and uploaded it and it reads okay on the site. I might have to ask the people who made the website to help out.


Julie

[Harry Armadillo]

Could be a transmission issue, but I suspect that the website's hardware is dying. I do not believe it is coincidental that all the errors are single-bit (specifically, the char code is 16 less that it should be...) and that the errors are eight characters apart...

[JulieAsking]

Wow Harry. I'll print your reply out and hold it up to save getting a clip over the ears at work :-)

1. When I used Dreamweaver's facility to change links pointing to Doc A to Doc B site-wide the other day (it's always worked before) one of the web pages showed up this same displacement of text when I uploaded the new file.

2. Then, as I said, the PDF would not load with the alteration I made and I got this msg:There was an error processing a page. There was a problem reading this document (110)' and when I looked this up in google it was something about ascii fonts or something I had no idea about. The PDF loaded everything but extra text (one sentence) I had added to it.

3. Now today, one html page has taken an alteration okay but the page in question refuses to load properly. I thought I might just delete the paragraphs with errors and retype them in but I'm a bit nervous whether this could make the page look worse!

Anyway, Harry do you think I could validly use your argument about a dying web server tomorrow based on the above? These errors have occurred over the last few days. I have not made site alterations for months and they were fine when I did.

Thank you
Julie

[Harry Armadillo]

Yeah, I think my theory could help you with the boss.

As a test, you could upload a simple text file. Make it a single really long line of w (as in several thousand w's). It will be very easy to spot the evil 'g', it will be easy to see the spacing. By using a couple different computers, it should be easy to show which computer is at fault.

For bonus points, tell 'em that you suspect the memory controller. :)

[JulieAsking]

Yeah, the memory controller had occurred to me ;)

Now Harry. 2 things.

1. I made an html file with lots (8500px wide) of w's, uploaded it to the remote server and looked at it on the remote site. I didnt see any g's. You may have meant to actually make a link to the w's page from an existing site page to test it on the live browser but I was nervous to do that.

2. When you say which computer is a fault what do you mean exactly? I thought we were saying it was the web server at fault.

Julie

[Harry Armadillo]

You've said that the corruption isn't consistent, so it may take a couple uploads to get one to break. Generally, failing hardware fails more when it's warm or stressed, so you may have better (worse?) luck uploading a file repeatedly while requesting a bunch of pages at the same time.

Yes, I said I though it was the server, but that's no guarantee. Did the corrupt uploads all happen from a single computer? Getting a bad upload with another computer would rule out the original computer as the culprit.

It would be good for the w-file to be accessible on the web, but don't have any pages link to it. Depending on your the webserver is set up, it's possible that the files are correct on the server's disks, and even correctly accessed via FTP, but corrupted on the way to the WWW.

How many w's are in 8500px? FWIW, I'd use 50 or 100k of w's.

[JulieAsking]

Well mate. It's partly solved. I overwrote the 'corrupt' html file on my HD with the previous version and very quietly changed 2004 to 2005 but I did not add any other text before I uploaded it and I did not change the heading either. At least for the moment the page looks respectable and I will manage some semblence of sleep tonight.

I will try doing the full alteration bit on that page from my PC at work tomorrow and see what the result is. It will be an ongoing test as I need to make changes to basically all the pages on the site. Sigh.

You have been of great help and I thank you for your responsiveness.

By the way, 8500px is 2k.

Cheers, Julie

[JulieAsking]

Actually, I got around the PDF problem by saving the Word document in rich text format before converting to PDF, although it still took a couple of uploads to get it right on the website. Hope this helps someone else.

Julie