Please help; problem with 'seehits'?? :-(

[mick]

Hi guys.

Was wondering if you could help me with this one. I am so peeved.

I wrote to my webhost this morning, asking them if they have been having any technical difficulties with their servers the last couple of days, as all of the webpages on my site have been taking enormously long times to load, (which I thought was a little strange, since they have always been fine up until then.) Later however, I realised that it may not in fact be down to those guys, but to the website where I am actually obtaining my statistics from! I figured this out, as the only page running on my site that DOESN'T have a 'site statistics' button hidden into the page is loading fine!! Consequently seems a little bit of a coinicidence don't you think?

Could this be what is causing the problem?? The actual website from whom i have my statistics button is 'http:www.seehits.com' - try their website (or at least an account with them) and you will notice that the 'accounts' page takes a very long time to load. I am so annoyed at this. What do you guys think? Can this sort of thing happen with homepages/sites??

If it is down to seehits, do you know of a good reliable statisics service that doesn't have slow servers!! What can I do??? :-( Please please help.

Thanks in advance everyone.
Mick

[mick]

Ok, it was so down to seehits! I just took out a couple of the counter buttons from 2 of my webpages, and sure enough, they are running quickly and smoothly again. The ones that have the buttons left in them are not. Hmph. So, now, I am in a dilemma. Should I leave the remaining buttons inside the other of my pages, and presume that the problem seehits are having with their server will be rectified, or at least not present itself again in the future, or should I not risk having a counter button from them at all, since their server has appeared to be bad these last couple days...

I WOULD swap for another site statistics button with another site somewhere, but seehits is the only one that meets my needs. I dont mind if it is not a free button (I would be willing to pay for a good one, but obviously free would be better!) :-)

If anyone could provide me a webstatistics counter that has the following I would be very happy!

- One that DOESN'T include your own hits (or at least giving you the option to omit your own hits)

- specifys geographical region of hits from visitors to your site

- and lastly, gives you the option to make the counter button invisible, or at least very small and not too ugly, so it messes up your sites appearance.

Has anybody else had difficulties with access to the seehits site in taking time to load a long time? Here is the address: http://www.seehits.com

Thanks again guys!!
Mick.

[Roy Sinclair]

When you're relying on a remote service to provide content you're nover going to be faster than the total response time of your server and their server.

Does your hosting provider offer you an option of getting your server log files? If so you'll be better off taking that option and using some offline tool to analyze those logs (which can be filtered to exclude your IP address). I used to recommend some commercial software for that a lot but it's gotten a lot more pricey and hasn't been improved to match.

[mick]

No, it doesn't... But even if it did, I am a newbie, and am sure Id find it difficult to set up. Seehits is great, it tailors to everything I need, and lo and behold of course their servers are running smoothly today!!! The trouble is, I dont know how often this is going to occur... good one day maybe down the next??? Someone recommended me bravenet which is a good one, except that it doesnt give out where the visitors are from, country, state, etc, which is a shame. Silly me, it didnt even occur to me that if youd have a coding button pasted into your webpage runnung on their servers that it would affect the running of your pages. I presumed as long as my hosting's servers is always good, that that would be all you needed, and luckily, my host server is never down, if at all. I just need a good site statistics service with a ruddy good server, so that my pages are not too badly slowed down with their site buttons pasted in, if this is making any sense.

If anybody knows of a sitestatistics service that tailors what I'm after (see my other postings below) , that is free, (and/or not too expensive!) please can you let me know??? I have honestly given up searching the web for a good one!!!! :-( Please someone help if you can.

Thank you,
Mick

[raf]

as usuall, i don't understand the problem.

why should a page, that has a button pointing to seehits.com be slower?

i mean, that's all it is, right? a button. and if you hit the button, then you're calling seehits.com to get the pagestatistics. maybe you are now doing a useless call to the external server, cause you don't show the returned dat, but only a button (if i understand correctly --> not likely. Maybe a link to one of your pages could enlighten less intelligent people like me).

As a general rule (there are exceptions like statusreports for external servers), you should never mix content from external server with your own content. It's better to generate the page with your own content, and inside it, supply a link to one of your pages, that will then grab the content from the external server and that will show it inside a different window, iframe or whatever.