Host/domain problem

[DesignersToolz]

I have a domain registered with hostway and I use canaca to host my files. Anyway, the IP of the site from canaca is 64.141.105.108. The web address to the site is designerstoolz.com . Now, the problem is when linking files it has to be done from the IP. Won't work if it is linked from the domain name.


Example:

designerstoolz.com/index.php - doesnt work
64.141.105.108/index.php - works.


Subdomains dont work, mail doesnt reach the server sent to the domain name. I contacted hostway and canaca and they point to each other and give lame excuses. Can anyone help me out here?


Thanks.

[l3vi]

Hmmm, Im not really sure, but if I had to say, I would say it is most likely some of the settings on the settings for canaca place... Ive read somewhere before about some setting on the .htaccess that only allows the specific hostname to read files on that server. Im pretty sure I saw how to do this on www.javascriptkit.com(http://javascriptkit.com/howto/htaccess10.shtml).
See if you can get access to the .htaccess and see if the code for this is in there. If so, delete that code out of there :D

HOpe that helps:thumbsup:

[mlseim]

Did canaca give you two pieces of information when they
set up your site?

The Primary Server
The Secondary Server?

An example of what the information would like like ...
yours would be something different of course.

Primary Server NS1.HL-WEBHOST.COM 208.252.58.2
Secondary Server NS2.HL-WEBHOST.COM 208.252.58.3

This is the information that the domain name registrar needs
to know. You get the information from the webhost (canaca)
and give the information to the domain name host.

You are responsible for giving the proper information to your
domain name registrar.

This information is what ends up being in the DNS (domain name server) ... which links your domain name to the proper IP.

--Max

[DesignersToolz]

Yeah it's the DNS for sure. I just checked on it and on my domain there set to default. I'll change it. Thanks! :thumbsup: