11-26-2003, 10:09 PM
Hi. We have some forms that until now our Customer Service Dept has been printing off and mailing or faxing to the customer, which the customer fills out and faxes back.
My boss came up with the idea the other day of allowing the customer to download the form in PDF format, change it, then email it back. They did not consult me first, but instead had another guy in the office develop the 7 page form.
Now, we find out that the client has to have Adobe PDF Writer to save it on his end. Is there any way to save it on the server instead? I'm guessing no--since he opens it in his browser, makes changes, and it is not submitted back to the server.
Any ideas? It's looking like we'll have to post a Word Doc version of it for now. If he would have asked my input from the start I'd have had the web-based form done by now to allow him to input info, with a database table on the back end by now. But, he didn't ask....
Seams like we need to have a serious word with your boss. I seem to remember other smart moves from him.
The whole point of displaying PDF's on the web (filled in or not) is that you can AVOID that the user will be able to change them.
Delivering them to a user to be filled in is completely weird (i've never seen it). Normally, you will indeed have the user fill in a form, and then, if required, generate a protected PDF to mail him or for download-purposes.
Opening PDF's in the browser to be saved ?? Seems like it will be easier to create a webform then to achieve that...
11-26-2003, 10:28 PM
Yup. He sometimes comes up with some ideas that may work in a client-server environment, but he just doesn't quite understand how web development works.
11-27-2003, 05:18 AM
I agree with raf... that is what web forms are for.
Knock him over the head with a bat or something (um, I really don't mean that!)... or better yet create a webform that does the same thing and say "here you go!". He obviously is missing some of the major benefits of the internet (or even intranet!). :(
I think it's your responsibility to say "Leave the web stuff to me - that's what you hired me for, isn't it?"
Trust me it's hard and I've had major conflicts with people in my company for being so straightforward. And some clients probably lost even more money because management didn't listen to my ideas of how to streamline things. :(
If the people you work with have an IQ above 110, then everything *should* work out ok. :)
Sure. Dilbert rules.
But a big part of the problem lies with coders that don't communicate (well) enough + that only shout later on : "Hey, if you would have asked me, there wouldn't be a problem now. It shows how many you know about web-rechnology etc "
I've heard some tech people making pre-project speeches i simply didn't understand. I can very well imagen non-coders getting completely lost or unaware of the current possebilitys and best-practices + many of themgot disappointed of the unfulfilled promisses of the web-revolution..
So you can basically stay a "do this, do that" coder and clean up all the mess afterwards or you can move on and get a more consultancy like function where they just bring you a problem/request and ask you an assesment of the best way to handle them. (Or, you boss could learn so basic coding or IT skills and form his own assesment).
It's a shame that so many IT-competence isn't managed efficiently, but noone can manage your carrier for you...
02-22-2010, 03:27 PM
I am a NewBie to development. Similar requirement with me but i have been asked to create a code to download the form in pdf format so that it can be emailed around rather than printing and faxing etc.
Can someone provide me a code that helps in addressing the requirement. Please help. Also i have created a thread with similar request in this forum.
02-23-2010, 12:00 AM
You will have to buy or find a component that does this.
The best one out there, hands down, is AspPDF (see http://www.asppdf.com). It's $300 US for a single server license, and it is worth every penny of it.
It allows you to create PDF forms, ahead of time, and then load them into the processor and fill in fields, and then save the modified form as a file that you can then email to your clients. And it does much, much more than that.
But if money is an issue, there are other solutions. Go to
and see what you can find there.