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View Full Version : Java installation error - help me continue?



WolfShade
10-21-2012, 12:01 AM
Hello, everyone.

I recently tried to install Java JRE 7 on my WinXP laptop. I got an error message that I will upload an image of.

Basically, the wizard was interrupted before completing the install.

I tried uninstalling - all that did was give me a dialog with a progress bar that slowly worked from left to right, then slammed back to the left and errored.

I tried uninstalling in Safe Mode - can't do it.. Safe Mode doesn't load the installer/uninstaller.

How do I get rid of JRE 7 and get back to 6?

Thank you,

WolfShade
10-22-2012, 01:31 PM
Has ANYONE had this happen to them??

Fou-Lu
10-23-2012, 06:11 PM
Nothing that looks like that. I once had a raid disk array nuke off, and one of the things it included was java. It was not happy with reinstall and took a heck of a lot of registry work to get it out.
Does it give an actual error? That one doesn't really help. You may need to check the event logs and the java install directories to see if these is an error log available. Sadly, oracle doesn't seem to provide any help with these issues either :/


BTW, which one of these did you download to install: http://www.oracle.com/technetwork/java/javase/downloads/jre7u9-downloads-1859586.html, and what is the architecture of your xp build (64 or 32 bit)?

WolfShade
10-23-2012, 06:19 PM
I downloaded the x86 Offline install, and I have a 32 bit XP SP3 laptop.

I'll check error logs when I get home, and if there's anything there, I will report it.

Thank you,

WolfShade
11-06-2012, 03:04 AM
Sorry for taking so long to get back to this.

I tried re-installing, got the error. Looked in Control Panel/Add or Remove Programs and Java 7 update 7 is listed. Tried to remove it, got the exact same error in the application log for both: Removal success or error status: 1603.

I really don't have the time or the original installation discs to install XP from scratch. Hopefully there is an alternative.

Thank you,

Fou-Lu
11-06-2012, 04:36 PM
1603. Awesome.
Perform a registry backup (regedit /E C:\path\to\backupreg.reg), then modify / create this key: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer. Add a value for a new string value (REG_SZ) named Logging, with the value as voicewarmupx. That will open up full debugging on the MSI.
Now run the uninstaller again. When it fails, you'll be able to pull a file out of the %TEMP%\MSI*.log. Note the datetime and grab the one that was used with this uninstall and upload that here.

WolfShade
11-13-2012, 03:46 PM
I would have tried your suggestion, Fou-Lu, but it is no longer necessary. I had read someone's suggestion in another forum to install and run the Revo Uninstaller, and use it to completely remove any and all traces of Java. I did so, and then the Java 7 offline install worked, flawlessly.

Thanks for your help.

Fou-Lu
11-13-2012, 04:10 PM
I would have tried your suggestion, Fou-Lu, but it is no longer necessary. I had read someone's suggestion in another forum to install and run the Revo Uninstaller, and use it to completely remove any and all traces of Java. I did so, and then the Java 7 offline install worked, flawlessly.

Thanks for your help.

:thumbsup:
Awesome. I hate Java for this, and its specifically why I no longer install it on any drive other than the C. It was disastrous when my raid nuked a few years back.



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