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View Full Version : Internet Connections gets disabled after using printer

Spookster
08-10-2003, 03:04 AM
My girlfriends computer is a HP Pavilion 6630 running Win98 SE. She has a Motorola external cable modem connected via a USB port. The printer is a Lexmark Z22 connected via a parallel port. Whenever she prints the Internet connectoin goes dead. I'm out of ideas as to why this is happening. I looked for updated drivers for the printer and installed whatever Lexmark had available. Anyone have any ideas why this happens or how to fix it? Right now the only way to fix it is to reboot the computer after printing and everythiing works again.
Jason
08-11-2003, 07:18 PM
sounds like a conflict in the drivers. Personally Ive never had a good experience with lexmark printers. But if it is the drivers you coulr try printing and then re-installing the modem drivers. That might give you a better idea. Otherwise I have never heard of such a problem.


Jason
Spookster
08-11-2003, 08:21 PM
I've tried changing/updating the drivers for the printer, the modem and the USB ports. Nothing fixed it. I just don't see how they are affecting each other since the printer is on a parallel port and the modem is connected via a USB port. Maybe some kind of IRQ conflict?
Jason
08-11-2003, 11:13 PM
maybe see if the printing software is trying to print to the USB port and causing it to fail. But that is a wierd problem. I would say make the modem connect to a nic and the printer to the USB...then there really is no reason for error...not like I see one here :thumbsup:
Spookster
08-13-2003, 02:32 AM
Originally posted by Jason
maybe see if the printing software is trying to print to the USB port and causing it to fail. But that is a wierd problem. I would say make the modem connect to a nic and the printer to the USB...then there really is no reason for error...not like I see one here :thumbsup:

I don't see how it could since this printer uses only a parallel port. Buying a network card and connecting the modem to that would be a last resort.

I will have to further investigate any IRQ conflicts. Windows hasn't reported any conflicts but who knows.