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View Full Version : php5.ini file upload error when uploading image file using Wordpress



keigh
08-26-2011, 07:27 PM
I have installed Wordpress 3.2.1 on a site hosted by GoDaddy (actually several sites and installs). After migrating my hosting account from their older shared Linux to their new "ultimate 4gh shared linux" platform I can no longer upload files/images directly via wordpress.

Error received is: missing temporary folder

Here is the code currently set in my php5.ini file - can anyone advise how to correct so that temporary upload folder works?

memory_limit = 120M
post_max_size = 120M
file_uploads = On
upload_max_filesize = 120M
extension_dir = ./
zend_extension = /ioncube/ioncube_loader_lin_5.2.so
register_globals = off
allow_url_fopen = off
upload_tmp_dir = /tmp

Here's a link that will show you everything re my php:
http://www.tarotisland.com/phpinfo.php

I really need to get the file upload to work as this site will be handed off to someone who doesn't have (and shouldn't have) ftp access to work around the file upload error.

Thank you.

Inigoesdr
08-26-2011, 07:29 PM
According to the error the /tmp folder doesn't exist. If this is shared hosting you'll have to contact your host. If it is a server you have direct access to, create the folder.

keigh
08-26-2011, 07:32 PM
According to the error the /tmp folder doesn't exist. If this is shared hosting you'll have to contact your host. If it is a server you have direct access to, create the folder.

There is a tmp folder in the root directory. I checked this first, just to make sure.

Inigoesdr
08-26-2011, 07:35 PM
In the document root or the hard drive root? Actually, either way, contact your host. This is not a PHP issue.

keigh
08-26-2011, 07:40 PM
According to the error the /tmp folder doesn't exist. If this is shared hosting you'll have to contact your host. If it is a server you have direct access to, create the folder.


In the document root or the hard drive root? Actually, either way, contact your host. This is not a PHP issue.
I contacted host...they cannot help, unfortunately. Host is GoDaddy and support there is not up to the task.
Thanks for looking.

As for the tmp file...it is in the html root.

keigh
08-26-2011, 08:07 PM
I contacted host...they cannot help, unfortunately. Host is GoDaddy and support there is not up to the task.
Thanks for looking.

As for the tmp file...it is in the html root.

I added a second tmp folder: /wwwtmp

This solved my issue. Thank you so much for your assistance.



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