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View Full Version : Forms not submitting through Firefox (works in IE/Safari)



shawnhoffman
04-02-2011, 01:12 PM
I have an issue with a non-profit website I help out with. I am a bit of a novice designer, but these forms were working in multiple browsers until somewhat recently. It has been discovered that this form and others on the website have not been working and I narrowed it down to only not working in firefox (or perhaps more, but they work in IE and safari). When the form is submitted with FF, the information is not received (however, the user is taken to the redirect page).

The code for the form is posted below, and you can see the entire code at :

http://www.btci.org/forms/general/contact2.html

^^ I made some changes to this version, the original is http://www.btci.org/forms/general/contact.html

I am also having issues with this: http://www.btci.org/forms/conferences/bf_s...hipappform.html

and possibly others. I am guessing that whatever the problem is, it is site-wide. Again, forms are going through just fine from safari and IE, but not through FF. Any tips and hints are welcomed. Thanks in advance!

-Shawn



<form method="post" id="btcicontact" name="btcicontact" action="../../FPFormHandler/FormHandler.aspx">
<input id="to" type="hidden" value="btci@btci.org" name="to" />
<input id="from" type="hidden" value="Wmaster@btci.org" name="from" />
<input id="subject" type="hidden" name="subject" value="BTCI Contact Us Form" />
<input id="confirmpage" type="hidden" name="confirmpage" value="../forms/general/contact_response.html" />

<table border="0" cellspacing="2" cellpadding="2">
<tr>
<td valign="top">First Name</td>

<td valign="top">
<input id="first_name" type="text" size="50" name="first_name" />
</td>
</tr>
<tr>
<td valign="top">Last Name</td>
<td valign="top">
<input id="last_name" type="text" size="50" name="last_name" />
</td>
</tr>

<tr>
<td valign="top">Academic or<br />
Corporate Affiliation</td>
<td valign="top">
<input id="aca_affil" type="text" size="50" name="aca_affil" />
</td>
</tr>
<tr>
<td valign="top">Address</td>

<td valign="top">
<textarea id="address" name="address" cols="50" rows="2" wrap="VIRTUAL"></textarea>
</td>
</tr>
<tr>
<td valign="top">City</td>
<td valign="top">
<input id="city" type="text" size="50" name="city" />
</td>

</tr>
<tr>
<td valign="top">State</td>
<td valign="top">
<input id="state" type="text" size="50" name="state" />
</td>
</tr>
<tr>
<td valign="top">ZIP/Postal Code</td>

<td valign="top">
<input id="zip" type="text" size="50" name="zip" />
</td>
</tr>
<tr>
<td valign="top">Country</td>
<td valign="top">
<input id="country" type="text" size="50" name="country" />
</td>
</tr>

<tr>
<td valign="top">Phone</td>
<td valign="top">
<input id="telephone" type="text" size="50" name="telephone" />
</td>
</tr>
<tr>
<td valign="top">Fax</td>
<td valign="top">
<input id="fax" type="text" size="50" name="fax" />

</td>
</tr>
<tr>
<td valign="top">E-mail</td>
<td valign="top">
<input id="email" type="text" size="50" name="email" />
</td>
</tr>
<tr>
<td valign="top">Comments:</td>

<td valign="top">
<textarea id="comments" rows="5" name="Comments" cols="50"></textarea>
</td>
</tr>
</table><br />
<p align="center"><input id="submit" type="submit" value="Submit Form" name="Submit" />&nbsp;&nbsp;&nbsp;&nbsp;
<input id="reset" type="reset" value="Cancel" name="Cancel" /></p>

</form>

jdswebservice
04-02-2011, 09:52 PM
If your form is being submitted and users are being redirected to the "action" in the form tag then your form is submitting. It's then a problem with your "action" script. looks like its...


<form method="post" id="btcicontact" name="btcicontact" action="../../FPFormHandler/FormHandler.aspx">


action="../../FPFormHandler/FormHandler.aspx"

So your FormHandler.aspx file has some type of error that is making it not submit data to you.

Page that displays form > Form submitted > Form handled > Form submitted to you

You have a problem with your "Form handled" page. Hope this helps. Dont forget to post in the correct section!

Thanks,
J-



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