How to remote control another computer?

[judyjhl]

Is there any good ways to remote control another computer? I bought a computer for my parents and they know little about computer, so sometimes it's necessary for me to access their computer and help them. My friend recommend me to use software Netman and Teamviewer, what are they and which should be better? Thanks a lot!

[BWiz]

If they are using Windows, it comes built in with Remote Desktop. Just read the documentation provided (or Google) to figure out how to use it.

[primefalcon]

If they are using Windows, it comes built in with Remote Desktop. Just read the documentation provided (or Google) to figure out how to use it.
if Linux just install an ssh server on machine and then just ssh into it

[oracleguy]

I recommend CrossLoop (http://www.crossloop.com/). It is really easy to use and doesn't require any special firewall configuration on either end (unlike Windows' remote desktop, VNC or SSH which all do). I've used it a lot in the past to remotely help users and fix problems.

You just need it installed on both computers and to connect to your parent's computer, they would just need to tell you their connection code (it is displayed in the program) and you type that in on your end and can connect. It is pretty slick.

The fact that it doesn't require any special network configuration is the best feature, most people can download a program and install it, if not it is easy enough to step them through it. It is a whole different ball game to try and get someone that isn't very computer savvy to forward a port on router.

[primefalcon]

I recommend CrossLoop (http://www.crossloop.com/). It is really easy to use and doesn't require any special firewall configuration on either end (unlike Windows' remote desktop, VNC or SSH which all do). I've used it a lot in the past to remotely help users and fix problems.

You just need it installed on both computers and to connect to your parent's computer, they would just need to tell you their connection code (it is displayed in the program) and you type that in on your end and can connect. It is pretty slick.

The fact that it doesn't require any special network configuration is the best feature, most people can download a program and install it, if not it is easy enough to step them through it. It is a whole different ball game to try and get someone that isn't very computer savvy to forward a port on router.
From what I am seeing though it's not a replacement for ssh since it appears to be windows only, though to does seem to have a mac client

PC Requirements
CrossLoop requires Windows 2000 or newer, including Vista; 128 MB RAM or
greater; 2 MB hard drive space and a broadband internet connection.

[oracleguy]

From what I am seeing though it's not a replacement for ssh since it appears to be windows only, though to does seem to have a mac client

PC Requirements
CrossLoop requires Windows 2000 or newer, including Vista; 128 MB RAM or
greater; 2 MB hard drive space and a broadband internet connection.

I never said it was a replacement but in this instance, since the OP said they bought a new computer for their parents, its unlikely they are using Linux. And even if they were, SSH wouldn't let you show someone via remote control how to do something in a GUI.

[primefalcon]

I never said it was a replacement but in this instance, since the OP said they bought a new computer for their parents, its unlikely they are using Linux. And even if they were, SSH wouldn't let you show someone via remote control how to do something in a GUI.
Your right it probably is windows, I was just being complete par say since you mentioned ssh here.... I'm not arguing with you either they do require firewall

It is really easy to use and doesn't require any special firewall configuration on either end (unlike Windows' remote desktop, VNC or SSH which all do)

Can you even install ssh server on a windows computer anyhow?

[Apostropartheid]

I don't see why you wouldn't be able to.

[brad211987]

Easiest software I've come across is LogMeIn, http://logmein.com. I've used it for a few years for exactly what you explained, helping parents and other family with every day computer issues. They have a free version that works great.

[primefalcon]

Easiest software I've come across is LogMeIn, http://logmein.com. I've used it for a few years for exactly what you explained, helping parents and other family with every day computer issues. They have a free version that works great.
that one actually looks like it may even support Linux I looked under support and that had a Linux section, neat

[Lizzydown21]

Is there any good ways to remote control another computer? I bought a computer for my parents and they know little about computer, so sometimes it's necessary for me to access their computer and help them. My friend recommend me to use software Netman and Teamviewer, what are they and which should be better? Thanks a lot!


here's what I think is the most popular software: Log Me In...where you can access and back up your home or work computer from anywhere with an Internet connection. Even access your desktop from your iPhone or the dash of your Ford truck. It's fast, easy and secure. Support, access and manage Windows PCs, Macs, and smartphones, including BlackBerry devices. Back up to your own devices for total protection of the data that makes your business run.

[airforce1]

Nowadays, almost all IM software has built-in collaboration features.

[chiqui13]

For me, the best way would be by Log Me In (but it's the only one I've tried so there's not much comparison) ...I have been using this program and so far, I haven't met any problems..and it's quite easy to use..

[oracleguy]

I'm going to close this thread since it seems to attract a lot of spam and the discussion has ran its course.