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View Full Version : My emails being marked as spam



ketanco
07-10-2009, 03:38 PM
Hello,

Recently I noticed a dramatic decrease in the number of replies I get when I sent emails. This is my email address from my website domain...

I never ever do any kind of spam or anything like that or use any automated system etc...I send just several emails a week manually anyway.... But when I started receiving no replies from people, I suspected that may be they are going into spam folders of people's emails directly. So I tested and sent an email to my personal gmail account. It indeed went into spam folder. So may be it is blacklisted for some reason?

What might be the reason and what can I do to prevent my mail going into spam folders?

tomws
07-10-2009, 04:26 PM
Modern anti-spam solutions are an agglomeration of rules that apply scores for "violations". Once the score reaches a certain level, it's tagged as spam. There are a bevy of possibilities as to why yours are getting tagged.

If your email is handled through a web host, there's always the possibility that you're sharing IP space with spammers, especially if you're on some of the free/cheap hosts.

I'll send an email address by PM. Send it one of your typical messages and I can let you know what rules you trip on our server, assuming you get through at all. That might give an idea of where to look for problems.

tomws
07-10-2009, 05:39 PM
No spam flag on my system, but here are the SpamAssassin results from the header of that test message:

X-Spam-Score: 3.374
X-Spam-Level: ***
X-Spam-Status: No, score=3.374 tagged_above=2 required=3.55
tests=[BAYES_40=-0.185, DNS_FROM_RFC_BOGUSMX=1.482,
HTML_MESSAGE=0.001, MIME_HTML_ONLY=1.457, RCVD_IN_SORBS_WEB=0.619]

The big ones (with links to descriptions):
DNS_FROM_RFC_BOGUSMX=1.482 (wiki (http://wiki.apache.org/spamassassin/Rules/DNS_FROM_RFC_BOGUSMX))
RCVD_IN_SORBS_WEB=0.619 (wiki (http://wiki.apache.org/spamassassin/Rules/RCVD_IN_SORBS_WEB))

There have been some SORBS blacklist changes recently, and even two weeks ago or so there was talk of them closing down. Perhaps related to your problems. Check your info on their site: http://www.us.sorbs.net/

EDIT: Additionally, since your test message was non-commercial, it was free of some extra scoring that might have otherwise hit it. Since you're so close to my cut-off level with just a plain message, a fuller message might have pushed you over the top for at least a flag. Only a few more points from there to total rejection.

ketanco
07-10-2009, 06:29 PM
Thanks, based on your reply I have several questions and I appreciate the reply....

-Why might my email be so close to the spam limit?

-What do you mean by these lines:
"The big ones (with links to descriptions):
DNS_FROM_RFC_BOGUSMX=1.482 (wiki)
RCVD_IN_SORBS_WEB=0.619 (wiki)"

-If I sent plain text message instead of html would it help?

Thanks

tomws
07-10-2009, 06:36 PM
It's so close to the limit on my system because of the rules listed above that it violated. I listed two important ones that could present problems for you since they are tied to the sending server. The wiki links in the previous response go the the SpamAssassin pages for each rule.

HTML/plain text won't make much of a difference on most servers. It's rated unnecessarily high on my mail server.

nashville
07-11-2009, 02:22 AM
The simple solution is here for you. Simple make an e-mail account with postmaster@yourdomain.com cause many servers do check if it is on your domain or not, if not then they treat all e-mails as spam.

ketanco
07-11-2009, 02:01 PM
The simple solution is here for you. Simple make an e-mail account with postmaster@yourdomain.com cause many servers do check if it is on your domain or not, if not then they treat all e-mails as spam.

Thanks this is really worth trying and simple...I will do it now...

gisfla
06-13-2013, 02:04 AM
My email - keith@w8-club.com is being marked as spam.
Can anyone help with this?

prince55l
06-14-2013, 02:36 AM
The best solution to prrevent your mail entering spam is to change your site ip because your ip is marked as spam

sdgwebdesign
06-19-2013, 03:59 PM
My email - keith@w8-club.com is being marked as spam.
Can anyone help with this?


I couldn't see any of your mail servers in blacklists. Anti spam software that uses scoring systems can have their limits changed to make them less or more aggressive in their filtering. Sometimes the html structure of an email can trigger them. I have known the html in email stationery to trip filters.



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