Problem with special characters.

[tamilsweet]

I'm facing problem with the special characters like forward quote and backward quote.
When we copy the text composed in Word and insert into mysql db using a simple form. These special characters are getting saved in db as ? mark.
Like:

You know it�s a....
been �jittery� about...

How can i prevent this from happening !?
something to do with CHARSET !?

[abduraooft]

Not sure, but just have a look at http://www.codingforums.com/showthread.php?t=149224, which may help.
(Double quotes typed in MSword and in a web-form are different.)