View Full Version : HELP!! Server Change Issues

05-28-2007, 03:09 PM
HELP!! Server Change Issues

I know im new here, but I am in serious need for a solution to my problem.

Where do i start?!

I have a reseller package with HostGator.com , and I had one of my personal sites on it. The site was growing too fast, and taking up too much of my reseller package, so i bought another normal hosting package from hostgator. They did a complete site copy onto the new server (same account name for site, just on a different one of their servers)


I did this swap over 7 days ago. It was successful, everything worked, did my DNS swap and i thought that was it.

Now for the confusing part.
when i type in my domain (www.midnightclub.ie) it shows up perfect, as it should, as it does with 75% of my members


For the other 25%, its showing up as the old server. I have been onto my domain supplier, and they said all is fine at their end, they are seeing the site as they should, have been onto hostgator, and it works for them, they cant understand what it can be.

Not only this, but people who can get on, might still get the old servers at times. People who cant get on, can get on from different computers in different houses (hope that makes sense)

I was about to change the site back to my reseller package and scrap the new hosting, but said i would seek advice from other webmasters first.

Has anybody ever experienced this before? How is it solved? What can i do????


05-29-2007, 12:16 AM
Sounds like a caching issue on the user's end. You can probably try using some no-cache headers or something so they get the newest site.

05-29-2007, 03:11 AM
How long ago did you change the DNS information on your domain? It can take I think 48-72 hours after you change the information for it to propagate across the Internet. And while that is happening, some people might get the new one and some might get the old one.

05-30-2007, 10:07 AM
I did this swap over 7 days ago.

I agree that caching along the pipeline is likely the problem.