DIGITALgimpus
11-29-2002, 02:16 AM
I am having a big problem with Palm's Hotsync not working...
Support as usual is useless.
I know the connection is fine, I use IR and sometimes USB... both don't work...
The palm syncs to other computers, just not the one I need....
So I want to see what the App is or Isn't seeing...
Is there any Events logging other than
Event Viewer built into XP? (which it doesn't log to )
I want to see if the program even aknowledges the sync or not.
_Spud_
11-29-2002, 12:54 PM
I also had this problem with my palm, what I did was download the latest version of software from the handspring (the make of my handheld) website and then just reinstall the new version.
All works well now and I have had no problems.
DIGITALgimpus
11-29-2002, 03:06 PM
Done about a million times in every concievable way.
_Spud_
11-29-2002, 04:14 PM
Have you tested to make sure that your pc has not lost the ability to see usb devices?
Also, do you use a virus scanner? The reason I ask is I use the latest version of mcafee virus scan, and that uploads a palm app to your pda to stop virus, and sometimes that can corrupt data and stop synchronisation.
DIGITALgimpus
11-29-2002, 04:17 PM
Originally posted by _Spud_
Have you tested to make sure that your pc has not lost the ability to see usb devices?
Also, do you use a virus scanner? The reason I ask is I use the latest version of mcafee virus scan, and that uploads a palm app to your pda to stop virus, and sometimes that can corrupt data and stop synchronisation.
Yes (when I tried USB) and No
What I did find out:
The IR port is functioning, and Hotsync CAN tell if it's busy.
Also installed the Palm CDK to see if I can debug this...
Hotsync loads without errors, but never sees that a hotsync operation was started... THAT is why it's not syncing...
The question is what can I do to fix that? And of course, why did it break.