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  1. #1
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    500 Internal Server Error

    Hi,

    I just tried updating MySQL through my WHM console, and since I did, all my websites (that run PHP) are showing 500 Internal Server Error. I'm not sure if this is perhaps related to my .htaccess file, as if I just put basic HTML on there, they run fine.

    This is pretty urgent as sites are currently down! Any help would be appreciated

    Thanks

  • #2
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    Quote Originally Posted by jeffers View Post
    Hi,

    I just tried updating MySQL through my WHM console, and since I did, all my websites (that run PHP) are showing 500 Internal Server Error. I'm not sure if this is perhaps related to my .htaccess file, as if I just put basic HTML on there, they run fine.

    This is pretty urgent as sites are currently down! Any help would be appreciated

    Thanks
    if is not shared hosted or if you have access to the server logs, look inside and if you still need help post again.

    best regards

  • #3
    Super Moderator Inigoesdr's Avatar
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    500 Error won't be coming from MySQL. Your rebuild in EasyApache probably failed. I doubt it's .htaccess if all of your sites are down. See if MySQL is running:
    Code:
    ps aux|grep mysql
    If it is try running EasyApache by itself and watch the log. You might need to switch to Release or Stable and update cPanel.

  • #4
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    I run WHM too, and the cPanel staff provide pretty fast free help. Send them a ticket with your login details and they'll fix it for you.
    lamped.co.uk :: Design, Development & Hosting
    marcgray.co.uk :: Technical blog

  • #5
    Super Moderator Inigoesdr's Avatar
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    Quote Originally Posted by Lamped View Post
    I run WHM too, and the cPanel staff provide pretty fast free help. Send them a ticket with your login details and they'll fix it for you.
    Yeah, I forgot about that. You can access the support system right from WHM. Just make sure you have backups. They tend to prefer the shotgun approach in my experience.


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